Error message: "The iPod 'Jianna's iPod' cannot be synced...

...The required disc cannot be found."
I attempted to sync my iPod (add new songs purchased from iTunes). iTunes froze and my iPod did nothing.
What the heck does that mean? Why can I not add new songs to my iPod now? They're showing up in iTunes, just not on my iPod.
iTunes support recommended 1) updated to the latest version of the iPod software and 2) de-authorizing, then re-authorizing my computer. Neither worked.
Help!
Thanks in advance.

Some other posts seem to indicate that the cause is related to voice memos. You may want to try the remedy described in this document
http://support.apple.com/kb/ts2830
although it says it's for the 6th gen iPod nano.

Similar Messages

When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

This is getting frustrating. Every example of my problem has the same reply:
Try deleting the iPod Photo Cache folder. This is normally located in your pictures folder. Once this is done, try syncing again.
iTunes: Understanding the iPod Photo Cache folder
http://support.apple.com/kb/ts1314
I have NO photos on my Ipod Nano. I select "Photos" and the Ipod goes to a blank screen with the msg "No Photos" at the bottom. There must be some other file missing. Itunes won't connect to the Ipod, I keep getting the same error over and over. It would be nice if it told me what file is missing.
The ipod cannot be synced. The required file cannot be found."

Receive error message, The iPod cannot be synced. The required disk cannot be found. iPod nano 6th Gen, all latest updates, Macbook Pro, with OS 10.6.7

Receive error message, "The iPod cannot be synced. The required disk cannot be found. This is a iPod nano 6th Gen, all updates on iTunes and iPod, Macbook Pro OS 10.6.7. This is getting frustrating. I have changed USB ports, cables, reset, restored and was able to sync one time in parts, not all songs at once. I have seen a lot of this same issue, will Apple please find a solution, nothing works, I think I wasted my money with this iPod. I have the iPod touch, iPod shuffle, 4th gen iPod nano, iPhone and iPad. This is the only device that has this issue.

I was actually able to investigate and solve the problem myself. After readng many posts, I found that someone else's tips worked for me:
Re: 30gb 5th gen. Probs syncing.
Posted: Oct 13, 2009 8:48 AM in response to: johnnyfrommars
Try running a disk check out the iPod using the tools provided by windows.
To do this:
1. Plug in your iPod and close iTunes.
2. Go to "My Computer". Click on the iPod drive once. Go to File, and then click Properties.
3. Go to the Tools tab. Under "Error Checking", click Check Now.
4. Check both boxes. One says "Automatically fix file system errors" and the other says "Scan for and attempt recovery of bad sectors". Place a check mark next to each of these options and hit Start.
The scan may take several minutes or more to complete, but once it has, go ahead and restart iTunes, and try re-syncing files to your iPod.
B-rock

When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found anyone have this happen?

When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found anyone have this happen? How do i get past it?

I seem to recall that this may be cause by overloading the USB bus (lack of power to go around). Shut down your computer. Reset the iPod shuffle using this procedure.
http://support.apple.com/kb/HT1655
Disconnect ALL peripheral USB devices, including keyboard and mouse. Power up the computer. If you need your mouse, connect it and launch iTunes. Connect the iPod shuffle to a direct USB port and try the sync again. See if there is any difference.

I am trying to sync my 160gb, but get an error message "the ipod cannot be synced. a duplicate file name was specified. it only syncs a small % of music. any clues?

i am trying to sync my 160gb, but get an error message "the ipod cannot be synced. a duplicate file name was specified. it only syncs a small % of music. any clues?

Hmm. It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
If necessary, post the resultings numbers and we can verify what the next steps to take.
B-rock

Why am i receiving error message "the ipod cannot be synced. an unknown error occurred (13019)" when i try to move a song from my itunes library into my music folder on my ipod touch?

Why am I receiving the following message when I try to move a song from my iTunes library into my iPod touch's music folder?
"The iPod cannot be synced. An unknown error occurred (13019)."
It was working just fine. Then all of a sudden this error message popped up.

Try here:
iTunes: Error 13019 during sync

Error message: the ipod cannot be synced. An unknown error occurred (-48)

When i try to sync my ipos i get the message:
"The iPod "my iPod" cannot be synced. An unknown error occurred (-48)"
What should i do?! please help

Hello danayy,
The cause of this error message could be linked to a corrupt song or perhaps an corrupt iTunes or iPod file.
Maybe start by trying this:
1. Plug in your iPod and close iTunes.
2. Go to "My Computer". Click on the iPod drive once. Go to File, then click Properties.
3. Go to the Tools tab. Under "Error Checking", click Check Now.
4. Check both boxes. One says "Automatically fix file system errors" and the other says "Scan for and attempt recovery of bad sectors". Place a check mark next to each of these options and hit Start.
The scan may take several minutes or more to complete, but once it has, go ahead and restart iTunes, and try re-syncing files to your iPod.
Others have had luck with the solution provided in this Apple support document. It does say error 50 but may apply to your situation as well. It's worth a shot.
http://support.apple.com/kb/TS1539
If still no luck, it may be a good idea to [Restore|http://support.apple.com/kb/HT1339] the iPod via iTunes.
Hope this helps.
B-rock

ERROR MESSAGE "The Ipod cannot be synced!The required disk cannot be found"

I have seen this error message listed before, but only with the suffle. I have tried some of the tips, like resetting the drivers. I am using Windows 7, with Itunes 10.1.2.17, and can't get it to work. If anyone knows anything else I can try to get it to work all the time I'd appreciate it. I am getting tired of doing the device manager trick all the time.

One more solution to this problem :
I tried the other ones mentioned above but they did not work for me on my laptop. So I thought I would try maybe a combination of something that was already mentioned.
1. Opened up ITunes
2. Plugged in my ipod into the computer. When I tried syncing like this it did not work so ..(read on #3.)
3. I switched usb ports (although, I doubt that was the one that helped, but I mention it here in case it did)
4. I unplugged my wireless mouse
5. I did not plug my wireless mouse back into the computer like that other fellow mentioned. By doing this, the syncing started working. Weird, but it did.
I do hope that Apple will look at this bug so that it will be fixed properly. It is an expensive product, so having many people going through the same problem, especially if it is a gift (like in my case, I got this from my son) is not much fun. I was at the point of returning the product when I thought of trying this last thing beforehand.
I also hope that this method that worked for me might help others as well.

Error message:The iPod cannot be updated. The file or directory corrupted..

HELP!! error message: "The iPod cannot be updated. The file or directory is corrupted and unreadable."
What do i do?!?! it wont let me update or ANYTHING, it wont even let me delete anything off of it. Its a 5th generation 30 gig about 1 1/2 years old. HELP?!?!
5th generation 30 gig Windows XP

Hi swiss22!
Have you tried restoring your iPod? For instructions and info on how to restore an iPod, see this:
Restoring iPod to factory settings
If a restore doesn't help, then take a look at this post by Da Gopha:
Da Gopha: Info on iTunes "corrupt" error messages
-Kylene

ERROR MESSAGE: The IPOD cannot be updated.

Please help!! Have tried everything can think of including, resetting, retrying, restarting, reinstalling and restoring. ITunes automatically starts downloading when you connect but then only transfers the first 50 or so songs in the library, and then says update complete. When you ask it to then update the IPOD through file menu an error message comes up saying 'The IPOD cannot be updated, the disk could not be read from or written to.' There is no problem with the IPOD, because I have been able to update it via another PC, it just won't update via the laptop even though the ITunes has been set up on the laptop as the ITunes I want to use.
Click wheel Windows XP

To all concerned: There is a new Apple Support Document regarding this error:
-36 or "Disk cannot be read from or written to" error syncing iPod in iTunes
Maybe this helps.
Alexander.

TS3694 We were trying to backup an Ipod touch and received an error message, "This Ipod cannot be synced. An unknown error occurred(13014).

The error message was, "This ipod cannot be synced. An unknown error message occurred(13014).
Any suggestions?

Hi there packbirdieman,
You may find the troubleshooting steps in the article below helpful.
iPhone and iPod touch: An unknown error (13014), (13136), or (13213) may occur after updating to iTunes 8.0.1 or later
http://support.apple.com/kb/TS2380
-Griff W.

When i synch my ipod touch i get the following message " the ipod cannot be synced. the required file cannot be found" what does this mean? anyone know how to fix it?

When I synch my ipod touch I get the following message "The Ipod touch cannot be synced. The required file cannot be found". Does anyone know what this means and how to fix it? this error occurs at the point it is syncing the photos - all other things seem to be syncing fine.

Hello sanbrunostew,
Try trashing your iPod's Photo Cache. See this article for information on where to find your iPod's Photo Cache.
iTunes: Understanding the iPod Photo Cache folder
B-rock

Help! error message 'The IPod cannot be restored' error message 1418

basically the last time I tried to sync my ipod i had run out of memory. I went back and deleted some of the playlists and then why i tried to sync it wouldn't let me because some of the playlists had changed.
I then restored the settings on my IPOD and realised how to change the settings in ITUNES.
Every time i connect my ipod it says cannot sync re the playlists when I go in and then change them and click on sync it doesn't seem to be able to pick up the connection.
when i tried to restore to factory settings got the message cannot be restored error 1418... Any ideas anyone?
Many thanks

Hi, I am having a similar problem with an i pod. I recently bought a second hand i pod for my son's 6th birthday pressie, from a friend who had a mac pc. I have plugged the i pod into my pc which is windows xp, and the message comes up saying the i pod needs to be restored. Everytime I try to restore it, the error message 1418 comes up. I have followed ALL the links on the help pages to try and restore this thing, but NOTHING has worked. This i pod is heading back to the original owner if I can't get a solution from someone, and my son's birthday is getting closer and closer!! PLEASE someone HELP ME!!!!!

Error Message (-36) iPod Cannot Be Synced

Just upgrade my iPod Touch to Firmware Version 2.0 (the $10 download)
Download appeared to go OK, but towards the end of the process I received these two messages.
"An error occurred while restoring this iPod (-36)"
"The iPod Touch cannot be synced. The required file cannot be found."
I'm running Tiger 10.4.11 on a G4 Powerbook
Any ideas on what's going on? Appears that I won't be able to sync the iPod and the Powerbook (???)

Hi Nick,
Go here for help with this; http://support.apple.com/kb/TS1702
Carolyn

I can't get my ipod touch 2nd generation to sync with itunes, at the end of the sync the message ''the ipod cannot be synced, an unknown error occurred (13019)'' my sister who has the same ipod also has the same problem.

my sister who has the same ipod also has the same problem, i ve tried re downloading itunes and restoring factory settings on my ipod but nothing works!

Did you try all the suggestions mentioned here? iTunes Error 13019 during sync

When I drag music onto my ipod I get: "The ipod cannot be synced. An unknown error occurred (13019)." Solution?

When I drag a song/album/playlist onto my ipod I get the message "The ipod cannot be synced. An unknown error occurred (13019)."
I then restored my ipod and synced it to the backup. The error came again, and I did the same. 3 times.
After that, thinking there may be something bad on the ipod or whatever, I restored it again. This time i DIDN'T sync it to the back-up. It was retuned to factory settings.
But, hey, here I am now, with the same problem.
If anyone has any suggestions? Please.
Details:
16GB ipod touch 2nd generation
     -currently 8.8GB of music
     -currently .01GB of apps
     -currently .22GB of other
Software Version: 4.2.1 (up to date, according to itunes)
Set to "manually manage music and videos"
iTunes 10.5.3 (current version)

Type "13019" into the search bar at the top of this page by "Support" and read the resulting help articles.

Error message: "The iPod 'Jianna's iPod' cannot be synced...

Similar Messages

Maybe you are looking for