Error message "there was a problem communicating with the server"

for about a week or so now, when I connect to my bank website everything is verrrry slow and when I finally get through the log in steps the error message shows on the site. Sometimes I can complete the task at hand, although it takes forever. Other times the screen just stays with the spinning wheel and I end up closing the browser. I've cleared the history and cache. I've made sure to have only one firewall/ virus protection activeated. I've reset Firefox. The pages populate faster now, but still slower than before. Not sure what's going on.

You might try to disable some or all of your extensions/add-ons or plugins such as content blockers etc., restart FF, then selectively re-activate one by one.
This has helped me a few times finding out what makes FF slow.

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    =============================================================================
    Kind Regards
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    Hello
    thanks Holger for u r replay .
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    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.AbsDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database rtcab.
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RgsConfigDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database rgsconfig.
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RgsDynDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database rgsdyn.
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.CpsDynDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database cpsdyn.
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.ArchivingDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\arc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database LcsLog.
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.MonitoringDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\mon. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database LcsCDR.
    VERBOSE: Assigning "BackendStore:BlobStore:LogPath" to F:\CsData
    VERBOSE: Assigning "BackendStore:RtcSharedDatabase:LogPath" to F:\CsData
    VERBOSE: Assigning "ArchivingStore:ArchivingDatabase:LogPath" to F:\CsData
    VERBOSE: Assigning "MonitoringStore:MonitoringDatabase:LogPath" to F:\CsData
    VERBOSE: Assigning "MonitoringStore:QoEMetricsDatabase:LogPath" to F:\CsData
    VERBOSE: Assigning "ArchivingStore:ArchivingDatabase:DbPath" to F:\CsData
    VERBOSE: Assigning "MonitoringStore:MonitoringDatabase:DbPath" to F:\CsData
    VERBOSE: Assigning "MonitoringStore:QoEMetricsDatabase:DbPath" to F:\CsData
    VERBOSE: Assigning "ABSStore:AbsDatabase:LogPath" to F:\CsData
    VERBOSE: Assigning "ApplicationStore:RgsConfigDatabase:LogPath" to F:\CsData
    VERBOSE: Assigning "ApplicationStore:RgsDynDatabase:LogPath" to F:\CsData
    VERBOSE: Assigning "ApplicationStore:CpsDynDatabase:LogPath" to F:\CsData
    VERBOSE: Assigning "BackendStore:BlobStore:DbPath" to F:\CsData
    VERBOSE: Assigning "BackendStore:RtcSharedDatabase:DbPath" to F:\CsData
    VERBOSE: Assigning "ABSStore:AbsDatabase:DbPath" to F:\CsData
    VERBOSE: Assigning "ApplicationStore:RgsConfigDatabase:DbPath" to F:\CsData
    VERBOSE: Assigning "ApplicationStore:RgsDynDatabase:DbPath" to F:\CsData
    VERBOSE: Assigning "ApplicationStore:CpsDynDatabase:DbPath" to F:\CsData
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    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database rtcxds.
    Checking state for database rtcxds.
    State of database rtcxds is DbState_RequiresMinorUpgrade.
    Database rtcxds set to mode Restricted.
    Dropping all procedures, functions and views from database rtcxds.
    Executing RtcDb.sql...
    Adding master role...
    Setting owner for database rtcxds to sa.
    Creating login MyDomain\RTCHSUniversalServices.
    Creating user MyDomain\RTCHSUniversalServices.
    Creating Schema MyDomain\RTCHSUniversalServices.
    Creating login MyDomain\RTCUniversalReadOnlyAdmins.
    Creating user MyDomain\RTCUniversalReadOnlyAdmins.
    Creating Schema MyDomain\RTCUniversalReadOnlyAdmins.
    Creating login MyDomain\RTCUniversalServerAdmins.
    Creating user MyDomain\RTCUniversalServerAdmins.
    Creating Schema MyDomain\RTCUniversalServerAdmins.
    Adding account MyDomain\RTCHSUniversalServices to role ConsumerRole.
    Adding account MyDomain\RTCUniversalReadOnlyAdmins to role ConsumerRole.
    Adding account MyDomain\RTCHSUniversalServices to role ReplicatorRole.
    Adding account MyDomain\RTCHSUniversalServices to role PublisherRole.
    Adding account MyDomain\RTCUniversalServerAdmins to role PublisherRole.
    Setting database version: Schema Version 15, Sproc Version 13, Update Version 2.
    Setting the database rtcxds to multi user mode.
    Database rtcxds is set to multi user mode.
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RtcSharedDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database rtcshared.
    Database created by script "RtcSharedDatabase" already exists and is current.
    VERBOSE: Successfully installed the database. For details, see the following log:
    "C:\Users\MK\AppData\Local\Temp\2\Create-BackendStore-HQ-LYNC2013-BE.MyDomain_rtc-[2014_11_13][14_35_01].log"
    VERBOSE: Installing "ABSStore" on HQ-LYNC2013-BE.MyDomain\rtc, collocated: False
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.AbsDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database rtcab.
    Checking state for database rtcab.
    State of database rtcab is DbState_RequiresMinorUpgrade.
    Database rtcab set to mode Restricted.
    Dropping all procedures, functions and views from database rtcab.
    Executing RtcAbTypes.sql...
    WARNING: Warning: Failed to execute batch --
    -- Copyright (c) Microsoft Corporation. All rights reserved.
    exec sp_addrole N'ServerRole'.
    Executing RtcAbDb.sql...
    Setting owner for database rtcab to sa.
    Creating login MyDomain\RTCComponentUniversalServices.
    Creating user MyDomain\RTCComponentUniversalServices.
    Creating Schema MyDomain\RTCComponentUniversalServices.
    Adding account MyDomain\RTCComponentUniversalServices to role ServerRole.
    Setting database version: Schema Version 62, Sproc Version 42, Update Version 3.
    Setting the database rtcab to multi user mode.
    Database rtcab is set to multi user mode.
    VERBOSE: Successfully installed the database. For details, see the following log:
    "C:\Users\MK\AppData\Local\Temp\2\Create-ABSStore-HQ-LYNC2013-BE.MyDomain_rtc-[2014_11_13][14_35_20].log"
    VERBOSE: Installing "ApplicationStore" on HQ-LYNC2013-BE.MyDomain\rtc, collocated: False
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RgsConfigDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database rgsconfig.
    Database created by script "RgsConfigDatabase" already exists and is current.
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RgsDynDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database rgsdyn.
    Database created by script "RgsDynDatabase" already exists and is current.
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.CpsDynDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database cpsdyn.
    Checking state for database cpsdyn.
    State of database cpsdyn is DbState_RequiresMinorUpgrade.
    Database cpsdyn set to mode Restricted.
    Dropping all procedures, functions and views from database cpsdyn.
    Executing CpsDyn.sql...
    Setting owner for database cpsdyn to sa.
    Creating login MyDomain\RTCComponentUniversalServices.
    Creating user MyDomain\RTCComponentUniversalServices.
    Creating Schema MyDomain\RTCComponentUniversalServices.
    Creating login MyDomain\RTCUniversalReadOnlyAdmins.
    Creating user MyDomain\RTCUniversalReadOnlyAdmins.
    Creating Schema MyDomain\RTCUniversalReadOnlyAdmins.
    Creating login MyDomain\RTCUniversalServerAdmins.
    Creating user MyDomain\RTCUniversalServerAdmins.
    Creating Schema MyDomain\RTCUniversalServerAdmins.
    Adding account MyDomain\RTCComponentUniversalServices to role ReadWriteRole.
    Adding account MyDomain\RTCUniversalServerAdmins to role ReadWriteRole.
    Adding account MyDomain\RTCUniversalReadOnlyAdmins to role ReadOnlyRole.
    Setting database version: Schema Version 1, Sproc Version 1, Update Version 2.
    Setting the database cpsdyn to multi user mode.
    Database cpsdyn is set to multi user mode.
    VERBOSE: Successfully installed the database. For details, see the following log:
    "C:\Users\MK\AppData\Local\Temp\2\Create-ApplicationStore-HQ-LYNC2013-BE.MyDomain_rtc-[2014_11_13][14_35_37].log"
    VERBOSE: Installing "ArchivingStore" on HQ-LYNC2013-BE.MyDomain\arc, collocated: False
    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.ArchivingDatabase'****
    Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\arc. using windows authentication...
    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database LcsLog.
    Database created by script "ArchivingDatabase" already exists and is current.
    VERBOSE: Successfully installed the database. For details, see the following log:
    "C:\Users\MK\AppData\Local\Temp\2\Create-ArchivingStore-HQ-LYNC2013-BE.MyDomain_arc-[2014_11_13][14_35_51].log"
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    ****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.MonitoringDatabase'****
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    Sql version: Major: 11, Minor: 0, Build 5058.
    Sql version is acceptable.
    Checking state for database LcsCDR.
    Checking state for database LcsCDR.
    Checking state for database LcsCDR.
    State of database LcsCDR is DbState_RequiresMinorUpgrade.
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    WARNING: The database LcsCDR being updated has log file path at
    \\HQ-LYNC2013-BE.MyDomain\C$\CsData\MonitoringStore\mon\LogPath\LcsCDR.ldf and supplied data file path is
    \\HQ-LYNC2013-BE.MyDomain\F$\CsData\MonitoringStore\mon\LogPath\LcsCDR.ldf. Supplied path will be ignored.
    Database LcsCDR set to mode Restricted.
    Dropping all procedures, functions and views from database LcsCDR.
    Executing CdrDb.sql...
    Setting owner for database LcsCDR to sa.
    Creating login MyDomain\CSAdministrator.
    Creating user MyDomain\CSAdministrator.
    Creating Schema MyDomain\CSAdministrator.
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    Creating user MyDomain\RTCComponentUniversalServices.
    Creating Schema MyDomain\RTCComponentUniversalServices.
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    Checking state for database QoEMetrics.
    Checking state for database QoEMetrics.
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    Database QoEMetrics is set to multi user mode.
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    Executing QoEJobs.sql...
    VERBOSE: Successfully installed the database. For details, see the following log:
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    Kind Regards
    MK

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    If the issue persists, please check if you update the latest vesion of Lync Server 2013. If not, please update it, make sure after install the update for all FE Servers,
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    Here is a similar case may help you:
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    Eason Huang
    Eason Huang
    TechNet Community Support

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