Error Message "This adobe Muse site file cannont be opened. no records in main.active table"

Is anyone else getting this message? It crashed just as I tried to save my website in the updated Muse

coolxkid,
You should have a file named MuseLog.txt in your user documents folder.
Please send that file to [email protected] so we can follow up on this problem.

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Please Help! Received an error message in Adobe Muse stating file cannot be opened.

I am worried my Adobe Muse file is long gone. Adobe Muse crashed on me in the middle of designing a website. I tried to re-open the file and it states This Adobe Muse site file cannot be opened. no records in main.active table. I am not sure what to do. Pleae help!!

Next to the file you were attempting to Save As to when the crash occurred, you should find a file with the same name but ending in "renamed" plus some numbers. Delete the unopenable flie and change the name of the "renamed" file to be the original file name with a .muse file extension. You should find it's the original file you had opened.
Are you working with the .muse file stored on a file server? Or is it on a local drive?

This Adobe Muse site file is damaged and cannot be open.

Hi all,
While making some edits to my muse site, my mac froze, and I waited for about 10 mins and it was still frozen--so I forced restarted my computer. Upon re-opening the file, I received the message "This Adobe Muse site file is damaged and cannot be open." I was wondering if there is any way to recover the file. I have a very recent HTML export of the site, is there a way to re-import that into a muse file? Or perhaps the file is somehow able to recover? I'm on an iMac that was just bought. It's pretty frustrating because my last backup was from two weeks ago and there have been major updates to the design of the site. At the very least, I have the latest export to copy the layout from, but my site is 50+ pages. Thanks in advance for any help.
-Jack

I don't have good news. The file is truncated. It's shorter than it should be and the missing information isn't something I can manufacture.
From your description of events and looking at the information in your log file we believe you hit a rather obscure weakness in the Mac OS, or perhaps Mac hardware or the hard drives/controllers used. When an application writes to a file and requests the file be flushed to the physical media, two things occur. The first is the data is written to the physical media and the second is a table on contents on the media is updated to indicate the new length of the file. In this case it appears the Save completed successfully as far as Muse could tell (the success is reported in the log), but what probably occurred is either a very low-level OS crash and/or your restart of the computer occurred before the length of the file was updated in the table of contents.
Unfortunately, after some time spent searching online, it doesn't appear as though there are any Mac OSX tools that will re-extend a file without altering the bytes in the newly extended area. Or at least I couldn't find any (and it makes sense for security reasons that the old data wouldn't be there when the file was re-extended). Even if there is such a tool, it's very likely other activity on your machine since the restart has already overwritten those bytes with some other file, so the missing part of the file is now gone.
I'm sorry, but I'm not aware of any way to recover or repair your file.

This Adobe Muse site file requires a newer version of Adobe Muse. Please update... I

The thing is, I created a site using Muse last week. Today, I am trying to open it but a message appears saying: <This Adobe Muse site file requires a newer version of Adobe Muse. Please update to the latest version>, but when I try to update the app, creative cloud says Muse is up to date and there is no option to update it. I need to solve this urgently please, I really need this file working today.
Thank you.

If you're part of the Beta program for Muse, this dialog would be displayed if the file was opened and saved using a Prerelease/Beta version of Muse. (Once saved with a newer version of Muse, a file can no longer be opened by the older version(s).) If that isn't your situation, please send us the .muse file at [email protected] (along with a link to this thread for context) so we can investigate further. If the file is larger than 20Mb you can send it using a service such as DropBox, WeTransfer, Adobe SendNow, etc. Thanks.

This Adobe muse site file requires a newer version of Adobe Muse. I want to comeback to old version Adobe muse i need help to open my file thanks

This Adobe muse site file requires a newer version of Adobe Muse. I want to comeback to old version Adobe muse i need help to open my file thanks

Hi,
You may need to design the site again in older version OR may be copy and paste in place from new to old except what is new in the latest version.
Hope that helps!
Kind Regards,

This Adobe Muse site file requires a newer version of Adobe Muse. Please update to the latest version... I have 7.4, build 30

Title says it all. As far as I know, I've got the latest and the greatest when it comes to Adobe Muse, yet I still cannot open this file. So very confused at this point, it's not even funny.

Hi,
The latest version is 2014.1.1.6, you can check it here, Release notes | Adobe Muse CC
Could you please confirm the Muse version that you have , Go to Help-> About Muse CC

This adobe Muse site file is damaged and cannot be opened.

This is a nightmare. I finished this website, went to go and update and got the message that the site file is damaged and cannot be opened. Are you serious? What can be done to get the file back, and how can this be prevented from happening again? I may have to completely toss out Adobe Muse because this is not good. Please help.

Please send us the .muse file and the MuseLog.txt file from your Documents folder to [email protected] along with a link to this thread. If the files are larger than 20Mb you can use a service like Adobe SendNow, Dropbox, WeTransfer, etc. (If you use a service, please include your return e-mail address in the body of the message, since not all services include it in the sharing invite they send.) Thanks.
Was the file stored in a synchronized folder (i.e. Dropbox, Creative Cloud Files folder, etc.)?

My Muse file won't open: "This Adobe Muse site file requires a newer version of Adobe Muse. Please update to the latest version."

My final project for this quarter in a web design class is due in less than a week. And suddenly, after months of working with this exact file, it won't open. I'm trying to open it in CC (newest version of Muse) at school. At home, I downloaded a trial version of it. I would think the trial version would be the absolute newest version..and even if it wasn't, why can't the even newer version open it? PLEASE help me. And, what do I do if my trial version has expired (I'm not home right now, so I can't check..) and I can't open it to fix it (if that's what I needed to do..)?
Note: at school we have CC, always updated. At home I have CS6, but downloaded a trial version of Muse. So, I would think the trial version would be the newest and CC not CS6. I don't know, though!
Note: is there a way to extend my trial version for, like, an hour, to retrieve this file? It would absolutely suck if I can't get it back now. I've spent a long time on this.

Could you please send me the muse file to [email protected] along with a link to this thread. If they're larger than 20Mb you can use a service like Adobe SendNow, Dropbox, WeTransfer, etc.
so that I may check and help in getting this resolved?

Having installed an upgrade for Photoshop Elements 13, I cannot open the application. I get an error message saying "Adobe Photoshop Elements Editor cannot be opened because of a problem. Check with the developer to make sure Adobe Photoshop Elements Edit

Having installed an upgrade for Photoshop Elements 13, I cannot open the application. I get an error message saying "Adobe Photoshop Elements Editor cannot be opened because of a problem. Check with the developer to make sure Adobe Photoshop Elements Editor works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X".
I have since uninstalled and reinstalled the app, but get the same error message.

Which version of OS X do you have? It's not clear from your post whether "installed an upgrade" means you just installed PSE 13 as an upgrade or you installed an update to PSE 13, like ACR 9 or 13.1. Please clarify.

Error message: this adobe acrobat/reader canot be used to view PDF files in a browser

Problem occurred in Firefox 18.0.2 when a "sign" ID was created in Acrobat 9.5.3 (under Win XP). When sign ID was deleted, now viewing PDFs was enabled, but when printing of viewed PDF was attempted, again got the same error message.

I have just downloaded V.19.
PDF is included
For the moment i would like to turn it off

Error Message with Adobe Muse CC 2014

I got the following error message. The message told me to send it to the Adobe Muse Team. When the error message appears, the program closes.
writeSyncConn.open failed mini-save file error:SQLError: 'Error #3125: Unable to open the database file.', details:'Connection closed.', operation:'open', detailID:'1001'
Thanks.

There's one fairly common and well understood cause of a 3125 error, which we have a fix for that will be part of the next major update. However, that case only covers a 3125 error that occurs during the launch of Muse (and which doesn't reoccur when Muse is relaunched).
If you're encountering a 3125 error at a time other than launch, we need more information in order to understand the context and possible cause(s). Please send the MuseLog.txt file from your "Documents" folder to my attention at [email protected] along with a link to this thread for context. Thanks.

After downloading latest version, keep getting error message "The iTunes Library .itl file cannont be found or created"? The file never moved from My Music. Repeated attempts to restore previous version result in same message. Help!!

Help!!

Hello Whit1erj,
It sounds like you are not able to access your iTunes library. With the error message you are receiving, you will want to first locate the iTunes Library.itl file. These are the default locations for this file on a Windows computer, but if you dont find them here, you may need to search for the file:
Windows XP: C:\Documents and Settings\username\My Documents\My Music\iTunes\
Windows Vista: C:\Users\username\Music\iTunes\
Windows 7: C:\Users\username\My Music\iTunes\
Windows 8: C:\Users\username\My Music\iTunes\
You can find the full article about iTunes file locations here:
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Once you locate the iTunes Library.itl file, you can make iTunes point to it using these steps:
Steps to create or choose a different iTunes Library file
If iTunes is running, quit iTunes.
If you are using Windows, hold down the Shift key and from the Start menu and choose All Programs > iTunes > iTunes.
You should see one of the following screens:
Then you can select Choose Library and navigate to the location of the iTunes Library.itl file. You can find the full article here:
iTunes: How to open an alternate iTunes Library file or create a new one
http://support.apple.com/kb/ht1589
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

How do I make a single page website that scrolls like this adobe muse site?

Hi there, I'm working on this site: http://johanspeaks.businesscatalyst.com/index.html
I would like a nav bar to function and scroll through the single page like this site: http://asiercarazo.com/
I can't figure out if it's different pages, sub pages, or the same page and if it's the same page how do I get the menubar to function like that.
Thank you for any tips!

Hi Vinayak!
I am using the feature that you posted (anchors and pins) for my menu bar for my single page site. Preview it here: http://alexandrabenetbusinesscatalystcom01.businesscatalyst.com/index.html
I would like all of the words from the menu (ADVERTISING, GRAPHIC DESIGN, etc) to be with a lower opacity. When you reach a section, I would like the corresponding word to be bolder. So I'd like to add states. Is this possible?
Also, is it possible that my menu does not appear on my first layout? And then make it appear after?
I would appreciate the help!
Thanks,
Alexandra

This adobe muse file requires a newer version of adobe muse. i don't want to update .

this adobe muse file requires a newer version of adobe muse. i don't want to update
i need help to reopen my we site to continue my work
Thank

Replied to : This Adobe muse site file requires a newer version of Adobe Muse. I want to comeback to old version Adobe muse i need help to open my file thanks

Have been using Lightroom on my Apple computer for years. Now, ever since upgrading to Apple's Yosemite operating system I get an error message (150:30) every time I try to open a lightroom file. Has anyone else experienced this problem? Also how do I s

Have been using Lightroom on my Apple computer for years. Now, ever since upgrading to Apple's Yosemite operating system I get an error message (150:30) every time I try to open a lightroom file. Has anyone else experienced this problem? Also how do I subscribe to Adobe's Premium Support? Every time I've tried (through contact support) I just get taken on an unending loop.

I think we need a lot more information.
Exactly what does the message say?
Exactly what files are you trying to open?
Exactly how are you trying to open them (what menu command or button or mouse action or keyboard shortcut)?
And lastly, what version of Lightroom are you using?

Error Message "This adobe Muse site file cannont be opened. no records in main.active table"

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