Error message: This is not a Test User account. Please creat a new account in Sandbox Environment. I then get another message failed to connect to iTunes. only happened since upgrading to iOS7

When I try to buy within a game app, I get that message. This occurs in several apps by different software company's. Any ideas on how to clear it.

Has anyone by any chance performed a "jailbreak" on your iPhone?
Hope this helps

Similar Messages

  • Error Message "This is not a Test User account - Please create a new account in the Sandbox Environment

    hello ,,
    i have this problem many times why i don't know and i dont have jealbreak " Cydia " ok
    the messageis is :
    Error Message "This is not a Test User account - Please create a new account in the Sandbox Environment"
    how to solve this problem any helpful answer please ?
    thank you

    The ultimate solution after you have tried restarting/ rebooting your device (no need to hard reset or restore your device) is:
    Click iForgot, then reset your password, change it to your new password. Then go to Store, try downloading any app! Hope this will help because some of my friends had this prob before and all what i did was this way!

  • How can I fix the "This is not a test user account, please create a new account in the sandbox environment" error?

    Hi there everyone,
    Recently I tried to make an in-app purchase, I'm not sure whether the app is relevant or not but it was for Tapped Out, however, after trying to make the purchase I received an error message saying "Sign-In Required, tap continue to sign in to check for downloads [Environment: Sandbox]" so I followed the instructions and was then presented with another error message saying "This is not a test user account, please create a new account in the sandbox environment. [Environment: Sandbox]"
    I have been doing a lot of research online trying to find a solution and so far nothing has worked for me, I have also been passing emails backwards and forwards between an Apple Customer Support colleague and are yet to find a working solution.
    Here are a few pieces of information.
    1. I am running iOS 6.1.3 on a 4th Gen iPod, it's relatively new, I got it for Christmas.
    2. My iPod is not, and never has been Jail Broken.
    3. I do not have a test account and have never tried to make my own apps.
    4. I have tried signing out of my Apple ID, resetting my iPod's settings and signing in again.
    5. I have tried resetting my Apple ID password
    6. I have tried restoring my iPod to factory settings.
    If anyone has another suggestion for something I could try it would be greatly appreciated, thanks.

    Yep, I've been reading through other threads on lots of different sites over the last few hours and I can't seem to find a working solution, even though some seem to have worked for other people.
    Most of them hadn't been updated in a while so I made my own post to see if anyone has anything new.

  • HT5192 When trying to sign in to App store i get the message this is not a test user account and asking me to create an account in sandbox environment

    When trying to sign in to App store i get the message this is not a test user account and asking me to create an account in sandbox environment
    I amnot able to sign in or update applications

    I am a regular user of an Ipad anddid today the software update and since then i am receiving this message

  • TS3219 When trying to install a new app on my iPhone 4S, i received a message: "This is not a Test User account. Please create a new account in the Sandbox environment". What does this mean? I cannot update or download any app. Thanks

    When trying to install a new app on my iPhone 4S, i received a message: "This is not a Test User account. Please create a new account in the Sandbox environment". What does this mean? I cannot update or download any app. Thanks

    Common on jailbroken iPhones, not so on non-jailbroken iPhones. Thus, if your phone is not jailbroken, restoring from backup will hopefully fix the issue.

  • I suddenly cannot download anything from the appstore I receive the following message "this is not a test user account" By sandbox.......   Any ideas about why this happened and how to remove it.?

    i got my iphone 5 week ago and i have been using it normaly till I suddenly cannot
    download anything from the app store, and I receive the following message :
    "this is not a test user account"
    "please create a new account in the Sandbox environment."
    why this happened, and how to solve this issue ?

    Looks like you got the developer edition of IOS.
    If you are not a developer, how come?

  • When i buy thing in app store they alway tell me this is not a test user account please creat a new account in the sandbox environment

    when i buy thing in app store they alway tell me this is not a test user account please creat a new account in the sandbox environment

    Where are you seeing that? And what exactly are you doing?
    Are you a developer? If so, ask in the Developer Forums...

  • This is not a Test User account. please create a new account in the sandbox environment .

    When I wanted to buy some coins in games,just like the famous one" Temple Run",it would show me a sign. The words were what you saw in the headline. I don't know why? And I have noticed that there are lots of owners of Apple products(iPod, iPhone and iPad) in China like me met the problem. Could you please help me or us? I just want to say thank you to you.              
    Sincerely   
    By   Christopher. Lee.      In China

    I just stumbled through that same error message situation and the JimHdk solution; via Technogal, works very well!!
    I would only add that the solution works best if you remember to Back-up your machine to the iCloud before you Reset. That saves significant time in having a complete solution in just a few steps!
    Thanks again JimHdk!

  • Error on ipad this is not a test user account, create an account in sandbox means

    Every time I try to use the apple store, I get the message :
    this is not a test user account, create an account in sandbox means
    Although my ipad2 is orignail and not cracked or jail broken

    Having the same problem, downloaded the main game at 0.99 and it doesnt even show up

  • Help me pleaseeee! llT_Tll "This is not a test user account"

    i use iphone4. i couldn't connect apps store. There are message " This is not a test user account. Please create a new account in the Sandbox environment." So this problem made me couldn't connect apps when i sync with my Macbook Pro too. There are message when i sync that "iTunes could not connect to the iTunes Store. Make sure your  network connection is active and try again.(My network very good no problem) Please suggest me how to fix it. What's the Sandbox? Where is it? Thank u very very very much.  >_<''

    Thank you for your reply. Now i reset all settings already. But in "Set up iphone"page, there are "set up as new iphone","Restore from icloud backup","Restore from itunes backup".  i choose Restore by itunes but itunes not sync. There are still message "iTunes could not connect to the iTunes Store. Make sure your  network connection is active and try again." So i would like to ask how shoud i do now? Please reply and suggest me. Thank you.

  • HT204266 Every time i try downloading anything from app store it gives an error message saying "This is not a Test User account. Please create a new account in the Sandbox environment."  and i didn't use jailbreak and never downloaded cracked software

    Everytime i try to download from app store it gives me an error message saying "This is not a Test User account. Please create a new account in the Sandbox environment." although i never used jailbreak or downloaded cracked software

    Yep, I've been reading through other threads on lots of different sites over the last few hours and I can't seem to find a working solution, even though some seem to have worked for other people.
    Most of them hadn't been updated in a while so I made my own post to see if anyone has anything new.

  • HT4009 Whenever I go to make an in-app purchase, a message pops up saying "this is not a test user account." What does that mean and how can I get rid of it so I can purchase things?

    Whenever I go to make an in-app purchase, a message pops up saying "this is not a test user account." What does that mean and how can I get rid of it so I can purchase things?

    Try a soft-reset and see if it works after your phone has restarted (it seems ot have fixed the error for a number of people on here) : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • I am getting these messages when i log to my apple ID:*This is not a Test User account.*    Please create a new account in the Sandbox environment.     [Environment: Sandbox]

     Hello,
    I wanted to ipdate my application, went to apple store inserted my password. Since then i keep on getting these messages n i can not log in to my apple ID anymore. Plz need help urgently.
    *This is not a Test User account.*
    +Please create a new account in the Sandbox environment.+
    +[Environment: Sandbox]+

    Has anyone by any chance performed a "jailbreak" on your iPhone?
    Hope this helps

  • When I try to make an in-app purchase, this message appears: "This is not a Test User account. Please create a new account in the Sandbox environment"

    When I try to make an in-app purchase, this message appears: "This is not a Test User account. Please create a new account in the Sandbox environment"

    Common on jailbroken iPhones, not so on non-jailbroken iPhones. Thus, if your phone is not jailbroken, restoring from backup will hopefully fix the issue.

  • Cant login to App Store "This is not a Test User account"

    System:
    2013 Macbook Air
    OSX 10.8.5
    Today I wanted to login to the app store app, to update my OS.
    When I log in I get a dialog box that states:
    This is not a Test User account.
    Please create a new account in the Sandbox
    environment. [Environment Sandbox]
                                             [    OK    ]
    If I try different Apple ID's the result is the same.
    Why is this happening?
    How can I fix this?

    Log out of the App Store. From the App Store menu bar click Store > Sign Out
    Now click your Apple menu  (top left corner of your screen)
    From the drop down menu click Software Update.

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