Error message trying to install Adobe Download Assistant (Sorry an Error has occured... certificate problem)

I am trying to download the free trial of Acrobat XI. I am using an iMac running Mac OSX 10.6.8. When I click on the Installer I have downloaded for Adobe Download Assistant, it gives me the following error message while trying to open/install the Download Assistant:s
Sorry, an error has occured.
The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author.
Can anybody help?

Lmslugo please move your current installation to the trash can, empty the trash, and reinstall.  This should give you a new copy of the application with a current certificate.

Similar Messages

  • Error message trying to install adobe photoshop elements 4.0 on to my new macbook air

    just tried installing previously purchased adobe photoshop elements 4.0 on to my new macbook air... it gave me an error and asked that i contact manufacturer... kinda cant wait til tomorrow... anyone out there that can help?

    As I said in your other thread, PSE 4 has not been compatible with OS X since around 10.4. It will not install in 10.8. PSE 6 is the oldest version you can use. PSE 4 is a PPC application and 10.8 requires intel software.

  • The application Install Adobe Download Assistant quit unexpectedly

    When downloading a trial version of Adobe Acrobat on a MacBook Pro, running Mac OS X 10.5.8, I get the following error message:  "The application Install Adobe Download Assistant quit unexpectedly".  How should I proceed from here?
    Thanks!

    Hi mojito44,
    Please refer the solution in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
    If you continue to face difficulties you can try downloading from the direct download links available at : http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
    I would also like to point out that the minimum system requirements for Acrobat is
    Mac OS X v10.6.8, v10.7.4, or v10.8
    Please check the tech specs at : Tech specs | Adobe Acrobat XI Pro
    Regards,
    Rave

  • Issue with installing Adobe Download Assistant

    I am trying to install the cs6 photoshop free trial and it requires to download and install the Adobe Download Assistant, when I try to install Adobe Download Assistant a message pops up saying that I am required to download a version of Adobe AIR in order to install it. I downloaded Adobe AIR from this link http://www.adobe.com/go/getair and then I tried to install Adobe Download Assistant but the same message about Adobe AIR keeps popping up even though I have already downloaded it. Please help me, thankyou.

    Use this:
    Direct Download Links for Adobe Software
    Mylenium

  • Unable to invoke CFC when trying to connect Adobe Download Assistant

    I am running Mac OS X (10.10.2).
    When Trying to connect Adobe Download Assistant with my regular Adobe-ID credentials I see following error message:
    unable to invoke CFC - The method login was not found in component tdrc.tdrcfacade.
    Is there a way to "repair" Download Assistant or to install the recent version?
    Thanks in advance
    Enrico

    Hi Jeff,
    that's the catch.
    Uninstall and installing a product worked.
    I am doing a test on Acrobat.
    Thanks a lot.
    Enrico

  • Trouble Installing Adobe Download Assistant! Please help!

    Hi, I'm trying to download Adobe Download Assitant of my Mac so I can get my free trial of Photoshop. I can open the .dmg thing and double click on "Install Adobe Download Assistant" but when the bar that reaches the end on the installation window, nothing happens. Please help.

    Without any specific errors I would recommend reviewing Troubleshoot Adobe Download Assistant.

  • Can not install adobe download assistant

    there is an error when I install adobe download assistant. How can I fix this?

    What error are you receiving?  Which operating system are you using?  What Adobe software are you trying to download?

  • Install Adobe Download Assistant qui ne fonctionne pas

    Bonjour,
    Je souhaite installer la version d'évaluation Adobe CS6 Master Collection et je me heurte à un problème depuis quelques jours. Je m'explique, après avoir téléchargé le Install Adobe Download Assistant depuis la page dédiée, je rencontre ce message d'erreur à chaque tentative.
    J'ai ré-installé Adobe AIR dans le doute, téléchargé à nouveau l'installateur, mais le message d'erreur persiste. Je ne trouve pas d'explication à ce problème, et je souhaiterai savoir si certains d'entre-vous l'ont déjà rencontré ; quelqu'un peut-il m'éclairer à ce sujet ?
    Sincèrement,
    Jules

    Problème résolu, il s'agissait bien d'un problème entre deux instances du Adobe Download Assistant ; j'ai supprimé proprement l'ancienne à l'aide de AppZapper, vidé la corbeille et tenté de lancer ADA à nouveau : tout fonctionne… ! Voilà, un grand merci pour ton aide.

  • Install adobe download assistant problem

    /Users/lxxx/Desktop/Install\ Adobe\ Download\ Assistant.app/Contents/MacOS/Install\ Adobe\ Download\ Assistant ; exit;
    sins-MacBook-Pro:~ xxx$ /Users/xxx/Desktop/Install\ Adobe\ Download\ Assistant.app/Contents/MacOS/Install\ Adobe\ Download\ Assistant ; exit;
    DVFreeThread - CFMachPortCreateWithPort hack = 0x6a0bf0, fPowerNotifyPort= 0x69fa90
    DVFreeThread - CFMachPortCreateWithPort hack = 0x367840, fPowerNotifyPort= 0x367e10
    how can i solove it??

    do you mean that i need to wait for adobe update util i can have a free trial in cs 5.5?

  • When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate."  I have a Pro trial installed but did not seed so much functionality so I purchased standard.

    When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate."  I have a Pro trial installed but did not seed so much functionality so I purchased standard.

    uninstall any acrobat and reader versions, if you have win os clean (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then install acrobat std.

  • ERROR MESSAGE KEEPS POPING UP " ADOBE FLASH PLAYER 11.8 R800 HAS STOPPED WORKING"

      MESSG KEEPS POPPING UP EVERY FEW SECONDS,  I HAVE UNINSTALLED FLASH AND REINSTALLED IT FROM ADOBE'S WEB SITE BUT IT STILL KEEPS POPPIN UP.  WHAT HAVE I DONE WRONG?

    MY PROBLEM IS EXACTLY THE SAME AS YOURS.  I ALSO HAVE FIREFOX BUT I CANT TAKE A SCREEN SHOT OF MY PROBLEM BECAUSE THE ERROR MESSG POPS UP SO OFTEN AND LOCKS UP MY COMPUTER UNTIL I HIT THE X BUTTON ON IT BUT IT POPS RIGHT BACK UP AGAIN.  I THINK I HAVE ELIMINATED THE PROBLEM TEMPORARILY   BY DISABLING ANY POPUPS THAT HAVE ANYTHING TO DO WITH FLASH.  NOT THE BEST SOLUTION BUT AT LEAST I CAN USE MY COMPUTER.
    Date: Thu, 19 Sep 2013 08:50:41 -0700
    From: [email protected]
    To: [email protected]
    Subject: ERROR MESSAGE KEEPS POPING UP " ADOBE FLASH PLAYER 11.8 R800 HAS STOPPED WORKING"
        Re: ERROR MESSAGE KEEPS POPING UP " ADOBE FLASH PLAYER 11.8 R800 HAS STOPPED WORKING"
        created by bruizzar in Using Flash Player - View the full discussion
    http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5696352-404040/450-206/Adobe+E rror.JPG
    I am having the same issue. I use Mozilla as my web browser and encountered the problem when I signed in to my Yahoo mail account.
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5696352#5696352
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5696352#5696352
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5696352#5696352. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Using Flash Player by email or at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • I am getting an error message trying to update 8.1.2 but no error code

    I am getting an error message trying to update 8.1.2 but no error code

    Hi Jennifer,
    If you are having an issue with being unable to update your iPad's version of iOS, I would suggest that you troubleshoot using the steps in this article - 
    Resolve iOS update and restore errors in iTunes - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Error installing Adobe Download Assistant on Mac Yosemite 10.10

    I am trying to install trial of elements 13 on Mac Yosemite and getting the following error while installing the Adobe Download Assistant - This application cannot be installed because the installer has been misconfigured. Please contact the application author for assistance. Please help!

    I have the same problem with today´s version of Adobe Flash player on Mac OSX 10.6, and with Safari.  It works with Firefox 9.0.  The problem has been present for versions of Safari and Flash for over 6 months.  I am using a MacBook Pro bought in April 2011.

  • Problem installing Adobe Download assistant

    Hi,
    I am trying to install the trial version of Adobe XI on my laptop and it does not work!
    I keep receiving the following message (in French):
    What should I do?
    Thanks for your help.
    Sebastien

    Sebastien you will want to remove and reinstall the Adobe Download Assistant to resolve the current error.  You can find additional details at https://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html.
    Alternately you can download Adobe Acrobat XI Professional directly from Download Acrobat products | Standard, Pro | XI, X.

  • Why does "Install Adobe Download Assistant" keep failing to run or install on my Mac Pro OS Lion 10.7.5

    I get the following message when trying to run the download assistant:
    The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author.

    BncCrafts
    From where are you downloading the Adobe Application Manager? Has it been this one
    Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager
    What version of Premiere Elements Mac are you running on your Mac Pro OS Lion 10.7.5? Or, is it that program that you are trying to install with the Adobe Application Manager?
    More later.
    ATR

Maybe you are looking for

  • Set default filename for file save dialog

    Hi, I am using AxAcroPDF control to view pdf files in windows forms. Is there any option to set the default filename in the save dialog? Thanks for your help. Freedon

  • How do I get the Parameters of a Stored Procedure from my Java Code?

    I want to get the parameters in my Java code. How do I do this with Jdbc? In ADO it was: myCmd.Parameters.Refresh(); Any idea what it is in Jdbc?

  • Problems connecting to itunes and windows

    I have a 4th generation 20gig ipod and since i ran the most recent update (2005-6-26), itunes wont recognize my ipod. i plug it in and it says do not disconnect, and itunes slows up for a bit like it always does when it recognizes my ipod, and then m

  • Unable to send PDF to iPhoto

    I am unable to send a PDF to iPhoto. After going through the print menu, a window comes up asking which album I wish to send the file to. Once I selected "photos"; another time I selected the option for a creating new album that I called "PDF album".

  • Including sqlite database in a windows air installer

    I am trying to create a cross platform air installer that uses a sqlite database. This is the code I use to copy the database from the installer to the users application directory: var dataFile:File = File.applicationDirectory.resolvePath("data/myDat