Error message trying to load iTunes

I started getting this error message trying to load iTunes a few days ago:
"error writing to file: C:\Program Files\iTunes\iTunes.Resources\es.lproj\iPhone Help.chm. Verify that you have access to that directory."
Anyone know how to fix this?

Sorry about the delay. (Bad cold and some connection problems too.)
Hmmm. The first version of it is probably being thrown by the iTunes Setup Assistant (which involves an installer routine).
The second set of circumstances is a bit more familiar (especially if it's accompanied by a 2330 error message number).
Often it's file damage or (disk damage near a file) that causes those messages. So let's try running a Chkdsk over the C drive:
How to perform disk error checking in Windows XP
Does the chkdsk find/repair any damage? If so, does it stop giving you that message when you try to launch or upgrade?

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