Error message trying to sync Bold 9700 with Desktop software 6.0
Hi all,
I received error message 0x80043ade when trying to sync my Bold 9700 with my Acer Aspire 6920, running Windows Vista and the latest Java 6.20.
Anybody out there had the same problem. The desktop software recognised my Blaxkberry and ran a data backup before I tried to run Intellisync.
Thanks,
David.
software version 5.01 uninstalled, synched OK, job sorted!
Similar Messages
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My MB Pro is no longer syncing my iPad in iTunes. It did in the beginning, however I had to change my MB Pro password. Now I get a permissions error message trying to sync: "error storing your authorization information on this computer." Can you help?
First I would just try deleting the SCInfo folder, restart your computer, open itunes and see if you are still getting the error, at that point if you are it is a permissions error with the computer specificaly and not in itunes.
http://support.apple.com/kb/TS1389
that is for deleting the scinfo folder. scroll to the bottom of the article and the steps are there -
Help! Am getting error messages trying to sync
I have an iPhone 3G that was running fine until I updated the software to 4.2.1 about a month ago. Everything has slowed down and some apps have started crashing when they didn't before. However, the main problem now, as of a few days ago, is syncing. The first error message I get is:
"iTunes could not back up the iPhone "iPhone" because a session could not be started with the iPhone."
I then click "okay" and immediately get a 2nd error message saying:
"iTunes could not sync information to the iPhone "iPhone" because another sync session was alreay running."
There was no other session running and I have tried not only closing iTunes and restarting, but rebooting my computer. Messages still appear each time I try to sync.
I would really appreciate any guidance on this as Apple Care has now expired as my phone is 2.5 years old (purchased in Europe legally unlocked for about $900 -- so I'd rather wait it out until iPhone 5).
Thank you.I think I recall another poster on the forum saying that they were getting this error when they tried to sync music that was corrupted in some way. In that case, they used something called "MP3Diags" to search for and repair music files that had problems.
To test this, try syncing a smaller set of music.. just just one album ... and see if you get the same error.
i -
Trying to sync my iPod with iTunes and I am getting this message:"This computer is no longer authorized to play purchased items that are on the ipod"... I have deauthorized and reauthorized the account and still getting the same error. I have read and followed the instructions in the support article TS1389. I do NOT have an SC info folder at /Users/Shared/ directory to delete.
I just installed Lion yesterday, and am running iTunes 10.4. First attempt to sync since upgrade.
Thanks
DanYup,
Me too...this is stupid, stupid, stupid. Just purchased my 200 (ish) mac and now I am told that my new Mac Book pro is not "authorized".
Which if my 200 macs are authorized. Can someone please tell me???
I "deauthorized" my old MBP and still told I cannot use my iPhone with iTunes.
Interesting that my old $2500 MBP, my new $3000 MBP and my $500 iPhone all cannot work cuz of some pinhead's decision to use this assorization process.
Yes I am very, very, very mad. -
am trying to sync my ipad with my computer and keep getting the following message: iTunes could not check for an update to the carrier settings in your ipad. an unknown error occurs (1631). what do I do??
The search bar can be very valuable...........
In using it, I found out other's have had this issue and it likely means you have a 3G iPad? If you do, go into settings and turn off cellular data, then try to update again and you should be OK........ -
When trying to sync my iPhone/iPad with my MacBook Pro, I receive the error message "You do not have enough access privileges to update this device". How to I adjust the access privileges?
Hello magestecal,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you're getting a permissions error when trying to sync your iPhone, I'd like you to please follow the steps in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Take care,
Alex H. -
Since reinstalling itunes i can no longer sync. Error message says already synced with another itunes library. I get a blank sync - no songs, photos ect as it comes up with this error whenever try to select what is to be synced. Help - lost everything. Complete nightmare - Apple sort a fix NOW, but will take any help
Plawexki wrote:
... do you know if the contacts, photos, messages etc will be wiped?
Yes... Everything will be Wiped and Replaced with what is currently on Your Mac.
SYNCING with iTunes
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/
You may find this information of interest...
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer -
I get an error message when I sync my iPhone 5 with iTunes on my Windows 7 Samsung laptop. I recently backed up all of my data using Samsung Recovery Solution 5 to an external hard drive so that I could restore my laptop. I put all of my data back on the restored laptop and reinstalled iTunes. After the error message that says that certain items could not be found and the "sync" is finished I go back to my music in iTunes and there are exclamation marks next to many songs. I follow some instructions regarding the Edit - Preferences - Advanced settings and the exclamation marks go away until I try to sync my phone again. Then I get the same error message and the exclamation marks return. I have uninstalled and reinstalled iTunes and the same thing happens again. I am about to schedule an appointment with the Genius Bar but would like to avoid that if possible. Thank you in advance for any help.
Hello Courtney,
Thank you for the details of the issue you are experiencing when syncing your music to your iPhone. It sounds like iTunes is not able to locate the original file for the song to transfer it to your device. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have design standard with creative cloud, I have installed this on 2 computers, my office and home which I was told was allowed, I have just tried to open an indesign file from the office at home and and error message said that this was created with a newer version? they are the same versions and both are up to date, I was asked this morning to put in my adobe id email and password to connect to CC which I have never been asked to do before, can anyone help?
what's your home version (click help>about) and was that just a warning so you were able to open the file?
-
When I try to sync my Ipad Mini, I get an error message that says "sync session failed to start". Anyone ever deal with this?
Quit iTunes, restart your computer, restart your iPad and try again. If it doesn't work with a restart of the iPad, try a reset of the iPad.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
when trying to sync my iphone in itunes i keep getting the error message "itunes cannot sync apps because the apps installed on the iphone could not be determined." can anyone explain what this means?
I received the same error message after I had recently updated iTunes to 10.5.1 and I had wirelessly updated 13 apps. I had to go into iTunes and select Apps, on the bottom right it said I needed to update 13 apps. I updated the apps via iTunes and then synced again without an issue.
iPhone 4S / OSX 10.6.8 / iTunes 10.5.1 -
I have tried to sync my iPad with my iTunes on my laptop but an unknown error -54 keeps appearing
I Have tried to sync my iPad with iTunes thru my laptop but I keep getting an error-54 appearing could anyone please assist?
Hey Mike Urwin
Start with the article below for troubleshooting syncing issues with Sync Services.
Advanced troubleshooting for Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
http://support.apple.com/kb/TS2776
Regards,
-Norm G. -
I have recently upgraded to an iphone 5. When trying to sync/ back up with my current i tunes settings. I get the message the it 1.6GB over the storage capacity. Although when syncing my i phone 4 (same size 16GB) i do not have any problems?' I am not sure what the problem may be?
iOS uses more memory on the iPhone 5 than the iPhone 4 because there are quite a few more to iPhone 5. Therefore there will be less memory available on the 5. Reluctantly iOS 7, coming this fall, uses a bit less memory than iOS 6 so if you can do without a few apps until then you should be gravy!
-
i'm trying to sync my iPad with my new pro and i get message saying 5 computers authorised ?? what to do
1. De-authorize one of your five computers and then authorize your new Pro.
Or, if you don't have five computers and got rid of them before you de-authorized them...
In iTunes, click your iTunes user ID in the upper right corner of the iTunes Store. Select Account and then press the "De-Authorize All" button. All of your computers will be de-authorized. Then it is just a matter of re-authorizing the computers that you want to use with iTunes. -
I am trying to sync my ipad with my new computer. ipad previously synced with a differenr=t computer. Connect to itunes & try to sync, but message says
"sync will resume when ".." pc is available.Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
Cheers, Tom
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