Error message - unable to get into itunes store
just downloaded itunes onto a new computer with windows vista, all went well until trying to sign into my account, keeps repeating the error message
itunes can't verify a secure connection with itunes store (-9815)
can any one help!?
just downloaded itunes onto a new computer with windows vista, all went well until trying to sign into my account, keeps repeating the error message
itunes can't verify a secure connection with itunes store (-9815)
can any one help!?
Similar Messages
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When attempting to get to iTunes Store, keep getting error message as follows: Your request could not be completed. The item you've requested is not currently available in the U.S. Store. HUH?? WTH does that mean? All I want to do is get TO the store itself! Please help!!
I think there is something wrong with the App Store today. I can get to the front page on and off, and it still has not been updated (being Thursday and all). Then if I try to go to one of the categories pages, it gives me the error again.
I called my friend to see if he was having the same problem and he was, then he was able to get in.
I've actually noticed the App Store has been a little off since last night. Last night I tried doing a search for apps, and instead of giving me the pages and pages of app results I usually get, I was getting only 1 page. -
I have just started receiving the message "Cannot connect to iTunes store" when I attempt to download upgrades to previously purchased apps. However, I have no problem buying new apps from the iTunes store. No issues with wifi or connectivity. Does anyone have any ideas or fixes? Thanks.
1st. Turn off your phone and back on.
if that does not work, do a reset by holding the on/off button and the home button until the Apple logo comes on. -
I have been unable to "update all" apps through my iphone and ipad. all my software is up todate, i have been to see numerous apple genious's and i even traveled to Cupertino to try and solve this issue. i am able to buy single songs, single apps, etc. the only Clue i can give that might have a relation to the issue is before the problem started, I was signing up for icloud and my itunes username totally disappeared from my devices. i was able to "resecure " the same username, but i think that somehow itunes to differentiating the two identical user names i had??? but as i said, i can still buy single apps, music, etc.
i am going crazy. can anybody help.Have you tried a Hard reset on your Device?
Settings > General > Reset > Reset All Settings -
I have previously downloaded a few apps, including an iBook, however now when I try, it comes up with error message, unable to connect to iTunes store...how can I start downloading again...
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
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Recently got the new IPad. Every time I try accessing the iTunes store, I get the error message, 'cannot connect to the iTunes store'. Am unable to proceed beyond this. Any suggestion?
I bought it in Thailand and am using it in Kenya.I have the same issue. How did you solve it?
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In iTunes software get error message when attempting to access iTunes Store. Could not connect. Unknown error occurred (0xx800903318). Make sure your network connection is active and try again...NG
Hello there,
Thanks for using Apple Support Communities.
Since this error 0x800903318 combined with the network connection error message is occuring when you're trying to connect to the iTunes Store, I'd like you to please follow the steps in the article linked to below.
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
Cheers,
Alex H. -
When I try to connect to App Store, I receive an error message stating, "cannot connect to iTunes Store. I show 3 bars on my wifi connection? Can someone help...why if I tap App store, does a iTune error message display?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
I am receiving an Activation Error and unable to get into my phone.It's asking me to register my phone in the iPhone Developer program however I'm already registered. How do I move forward?
Hi, jsgladden.
Here is an article I would recommend when experiencing issues activating a device. The step referring to recovery mode usually resolves the issue.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
To retrieve your data, you will need to restore from backup after processing these steps. Here is the article that walks you through restoring from either your iCloud or iTunes backup.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Cheers,
Jason H. -
Receive the message "unable to connect to itunes store" when trying to install updates for my apps
trying to install updates available for a number of app on my phon and keep getting the same message "unable to connect to itunes store"............
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls -
Error Message: Unable to get document: HTTP-1
We run tools 8.44 and Enterprise Portal 8.8. There are some paglets created on the Portal as well including a payadvice pagelet for the users to look up their pay information. Pay information comes from the HCM DB. What we notice from time to time is that when logging in to the Portal, the pay advice pagelet will not display and gives "Error getting Content".
I check the app and web logs and they come back with "Failed to load URL: http://server1.domain.ca/psc/environment/EMPLOYEE/EMPL/s/WEBLIB_EO_PE_LN.ISCRIPT2.FieldFormula.IScript_EPP_NAV_PAGELET in the Portal registry. In fn CPortalRegistry::FindLogicalURL in file e:\pt84406b-retail\peopletools\..\peopletools\SRC\psoftapi\portalregistry.cpp
Weblogic reports Error Message: Unable to get document: HTTP-1
However if you hit page refresh (F5) inside the browser the pagelet will load fine.
Appreciate insight. This issue is contained to dev environments only.We run tools 8.44 and Enterprise Portal 8.8. There are some paglets created on the Portal as well including a payadvice pagelet for the users to look up their pay information. Pay information comes from the HCM DB. What we notice from time to time is that when logging in to the Portal, the pay advice pagelet will not display and gives "Error getting Content".
I check the app and web logs and they come back with "Failed to load URL: http://server1.domain.ca/psc/environment/EMPLOYEE/EMPL/s/WEBLIB_EO_PE_LN.ISCRIPT2.FieldFormula.IScript_EPP_NAV_PAGELET in the Portal registry. In fn CPortalRegistry::FindLogicalURL in file e:\pt84406b-retail\peopletools\..\peopletools\SRC\psoftapi\portalregistry.cpp
Weblogic reports Error Message: Unable to get document: HTTP-1
However if you hit page refresh (F5) inside the browser the pagelet will load fine.
Appreciate insight. This issue is contained to dev environments only. -
Can someone help me please ? I was using itunes (downloading albums etc) just half an hour ago. I had a pop up asking me if i'd like to download the latest version of itunes, which i accepted. When the update had finshed downloading, i then restarted my computer, as i usually would. Tried to re access the itunes store, and received the following error message: 'Cant connect to the itunes store. An unknown error occurred (-3212) please check you have an active internet connection and try again.
Needless to say, i have an active internet connection and cant see any reason why this would be happening, it has never happened before ?
Any help would be appreciated.Do you have PeerBlock installed/ > TS3297 Error message: 'Cant connect to the itunes store.
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I keep getting this error message trying to get into facetime, any ideas? "The server encountered an error processing your registration, please try again later"
Hello Mikeytsmith
Check out the article below for troubleshooting the issue of activating FaceTime for Mac.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Whilst updating itunes software to latest version I get runtime error R6034 and cannot get into itunes. Is there a fix for this problem?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99376) -
Please contact me ASAP - having an issue on iphone 4 - app store trying to download a free solitaire application and it give an error message that cannot connect to itunes store
[email protected]
817-999-1812 Joe or Jeana JonesHello, perhaps this may help: http://blogs.isaserver.org/shinder/2006/03/05/explanation-on-the-502-error-to-de lta-and-sun-sites/ the comments have some specific references to iTunes.
The issue is that it's almost certainly a problem with your firewall/proxy and not iTunes so you might be hard-pressed to find help here as suggesting help for private LAN infrastructure is not the same as suggesting help for iTunes. Usually I'd suggest turning the proxy off and work your way backwards to find out where the problem is but I guess this isn't possible.
Anyway, have a look at the link and see if it helps.
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