Error message unknown software exception

Thunderbird doesn't open and I get this message "The exception unknown software exception (0x0000417) at location 0x78b2ae6e".
How can I fix this? Can I just re-install Thunderbird?
Thanks.

start by reinstalling and see how you go.

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Unknown software exception (oxc06d007e) occurred in the application at 0x7c812aeb

Windows XP Pro
Adobe Photoshop CS3 Extended
Dell Latitude D810
When i try to open Adobe Photoshop it gets through the loading screen and then comes up with this error message: "The exception unknown software exception (0xc06d007e) occurred in the application at location 0x7c812aeb" and it closes the program wether i hit "OK" or "CANCEL"
I have tried a number of different photoshop versions including CS2, and 7.0, and i have gotten the same error message every time. I have obviously tried installing and uninstalling. This error does not occur when i run my copy of Adobe Photoshop Premiere Pro 1.5
Does anybody know what is wrong, or can anyone help me resolve this issue please? I miss Photoshop and hate using Paint.net!

@David E Crawford -
I am getting this error msg "unknown software exception (oxc06d007e) occurred in the application at 0x7c812aeb"
I haven't changed ANYTHING with my PS. Any thoughts?
Error from Event Viewer"
The application, C:\Program Files\Adobe\Adobe Photoshop CS2\Photoshop.exe, generated an application error The error occurred on 02/24/2009 @ 15:19:24.398 The exception generated was c06d007e at address 7C812AEB (kernel32!RaiseException)
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

HT203175 When I install itunes I received an error message like this:The exception unknown software exception (0Xc06007e) ocurred in the application at location 0x7c812afb

When I install itunes I received an error message like this:The exception unknown software exception (0Xc06007e) ocurred in the application at location 0x7c812afb. After the installation the computer is showing the message every time.

If you update your QuickTime Player, does that clear up the iTunes message?

SSMS.exe for SQL Server 2012 is getting Application Error: The exception unknown software exception (0xe0434352) occurred in the application at location 0x75c5c42d.

SQL Server 2012 Management Studio attempting to log into a SQL Server 2012 instance on a remote server using SQL Authenticated login.
What does this error mean and what can I do to fix it?
Thanks in advance!

Hi Nick,
Have you seen any additionally information from Windows Event Viewer?
Based on my research, exception code e0434352 is the exception code used internally by the CLR to represent most exceptions(*), it could mean anything. If you want to find out exactly what the real error is, please review this
blog.
In addition, in such case, Microsoft .Net Framework may need to be updated or repaired on your computer. For more details, you can refer to the following similar thread.
http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/the-exception-unknown-software-exception/f1404ce4-cdbe-4758-aa19-bad55fcc099c
Thanks,
Lydia Zhang

"The exception unknown software exception (0xc06d007e) occured in the application at location 0x7c812aeb" - error displayed when opening PDF files. What i do?

"The exception unknown software exception (0xc06d007e) occured in the application at location 0x7c812aeb" - error displayed when opening PDF files. What i do?

What is your Reader XI version?
Have you tried to disable Protected Mode [Edit | Preferences | Security (Enhanced)] ?

Reader XI - unknown software exception

I have Acrobat Reader XI on a Windows XP SP3 PC.
When I open a .pdf file by double clicking on it, before Reader XI runs I get the following error in a pop-up window:
The exception unknown software exception (0xc0000409) occurred in the application at location 0x00411e0b. (The location address changes each time).
From then on, I keep getting the same pop up appearing on top of other program windows even when I am not actively trying to access a .pdf file, but if a Windows Explorer window containing .pdfs is still open. It's even doing it as I try to type this....
It seems random whether or not the box goes away if I click OK or Cancel.
Bizarrely, every .pdf document I have tried has still opened in Reader XI fine after getting rid of the pop-up.
I have uninstalled Reader XI completely (using the Windows "Add/Remove Programs dialogue) and reinstalled using a fresh download of the program from http://www.adobe.com/support/downloads/detail.jsp?ftpID=5507, but there is no improvement.
I have found several previous mentions of this error on this forum (and it is all over Google) but have found no solution that works for me so far.
Please assist if you can.

As there have been no other suggestions, I tried uninstalling Reader XI and went back to Reader X.
Now that comes up with an error message in a very similar way, except the message now reads:
"Adobe Reader X- There was an error opening this document. This file cannot be found."
It's infuriating when every .pdf I have tried DOES open and display fine, so these annoying error messages are actually wrong.
But they still just keep popping up, even when I am simply working in another program, but just happen to have a Windows Explorer window open in the background showing the contents of a folder that includes one or more .pdf files.
Surely someone from Adobe can advise????

Unknown software exception CS4

Hi there.
Today i installed new Photoshop CS4 It launched ok but then when i create new document(new canvas), the error message appears:
The exception unknown software exception (0x000000d) occurred in the application at location 0x78138aa0
Then after i klick ok, program closes. I saw some posts regarding this issue but nothing about Photshop CS4. No idea what is going on.

Could also be a buggy printer driver.
Do you have the complete crash message that shows the faulting module (DLL)?

Adobe Reader XI brings unknown software exception (0xc0000409)

Hi there,
I am one of the administrators at a computer pool of a university.
OS: Win XP SP3
AR: Adobe Reader XI 11.0.0.7 , but happens since 11.0.0.0 to us.
For quite some time now, we experience the exception "exception unknown software exception (0xc0000409) occurred in the application at location 0x~RAM-adress~
Obvious Problem Solving included:
Re: when i open a pdf i get the following error message -
I can't figure out a solution. There seems to be no obvious behaviour that can specifically can re-create the exception. This exception occurs also if you're simply scrolling through folders that include a PDF. Even when Adobe Reader XI is not the primary PDF Reader....

Hi,
appears to happen randomly, but I bet it is not.
For example when browsing a folder with a PDF in it, but not even hovering over it with the mouse, the error occurs. It also occurs when watching PDFs with PDF X Change Viewer for example. So something still must be calling Adobe Reader ....
Quite frustrating when working with .pdfs a lot

"unknown software exception (0x40000015)" on CC update. What happened?

I have no idea when in the update process it failed. An information window was on the screen when I returned to the computer.
It gives an exception number (0x40000015) and a location: 0x001e54a0.
And an "OK" button to terminate the application.
How can I determine what happened? What programs are affected?
thanks for any help
Peter

Hi petermclennan,
Please restart your machine and try updating again. If still the same error then kindly uninstall and reinstall CC desktop. Refer the article: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6.
Additionally refer the thread: Unknown software exception 0x40000015 Solved - Windows 7 Help Forums.
Regards,
Romit Sinha

Problems deploying PSE 9 with SCCM - "unknown software exception"

Hy!
I've read the Silent Installations Instructions in the Knowlage Base (http://kb2.adobe.com/cps/861/cpsid_86149.html) and tested it on a test computer with this commandline (install.bat):
@echo off
start /wait C:\PSE9\Setup.exe /UL1031 /V"SERIALNUMBER=1111-1111-1111-1111-1111-1111 COUNTRY=14"
My "application.xml.override":
<?xml version="1.0" encoding="utf-8"?>
<Configuration>
<Payload>
<Data key="EULADelay">0</Data>
<Data key="EULA">Suppress</Data>
<Data key="Registration">Suppress</Data>
<Data key="Updates">Suppress</Data>
</Payload>
</Configuration>
My part of "setup.ini":
[OEM]
OEM=
SERIALNUMBER=
DISABLEEMSFEATURES=1
DISABLEOLSFEATURES=1
WATCHSERVICE=0
MANUAL=
REBOOT=
On a local Installation the Installation works fine without any Error.
Now, I'm trying to deploy PSE 9 on 10 test computers using SCCM. SCCM commandline was: Setup.exe /UL1031 /V"SERIALNUMBER=1111-1111-1111-1111-1111-1111 COUNTRY=14"
SCCM shows that the Installation ends with an error.
I'd looked on the testclients and every Client showed an "unknown software exception" on setup.exe:
"Setup.exe - Error in application; The exception "unknown software exception" (0x000000d) happend in application in place of 0x004195cf.
Here is a screenshot of this errormessage:
After I logged into the Client there is the Desktop Icon of PSE. I'm not really sure if the installation is finished successfully when this error occur.
Somebody knows a solution?
Big Thanks for Help.
Greetings

After further try and error, using the following alternative method of setting a dataset works:
CrystalDecisions.ReportAppServer.DataDefModel.ISCRDataSet crDataset = CrystalDecisions.ReportAppServer.DataSetConversion.DataSetConverter.Convert(m_XmlInfo.CustomDataSet);
report.ReportClientDocument.DatabaseController.SetDataSource(crDataset, string.Empty, string.Empty);

CS4 Extended - can't launch - unknown software exception

Hi,
please need your help. I installed Photoshop CS4 several times now (Windows XP SP3). Installation without any errors. But when I try to open the program I get an "unknown software exception 0xc000000d at location 0x78138aa0..." Prior to CS4 I removed PS7 which had no problems for years. I tried to remove every trace and every psp file but the error remains
Build 11.0, error occurs during initialization
Please help.....
Diana

Sweet.
Do you mean having photoshop open files? Right click on a photo, like a jpg, and then click on open with and choose PS CS4.
If that don't work open Bridge, Edit, Preferences, File type associations, and choose Adobe Photoshop CS4 for each file you want Photoshop CS4 to open.
Hope that helps. Let us know.

Web.show_document unknown software exception

I have this problem that occurs not in all machines. It occurs in machines with the MS Security patch that doesnt allow you to code javascript directly.
The problem I have is that when I use just plain vanilla web.show_document (URL,'_blank) I get the error
"the exception unknown software exception (0xe06d7363) occurred in the application at location 0x77e8f142"
This causes all the IE windows to close.
This happens only if the URL that I go to has some java applet that is used in the page. (It of course works if you just paste the same URL in a new IE window). A URL without any Java applet opens just fine.
Again this is only in machines with the MS Security patch.
I wonder if anyone has faced this problem at their end and if there is a workaround.
Thanks in advance
Sharat

Frank,
I too was convinced that the problem was with IE or Windows. After a lot of googling around I figured it out. Heres the solution for you guys out there if you ever hit upon the same problem.
Its not the MS Security patch related either.
I have a Java runtime environment installed on my machine (Sun JRE 1.5). This gets included in the IE Internet Options and is checked by default i.e
Use Sun JRE 1.5 for <applet>
This causes some conflict with the Microsoft VM causing the browser to crash. I unchecked the use Sun JRE 1.5 for <applet> and it works just fine now.
The funny thing is that it doesnt happen when you go to the URL directly. It happens only if you get there via web.show_document !!

Crash de sapb18.8 Se produjo la excepcion unknown software exception (0xc00

Buend dia chicos,
Tengo un caso en el que al realizar cualquier operación de b1 de cualquier modulo y de manera aleatoria aparece un mensaje de error "Se produjo la excepcion unknown software exception (0xc000000d) la ubicacion 0x71e4c". haga click para finalizar el programa" y b1 se cierra. he buscado en notas de sap pero no encuentro nada al respecto que me pueda orientar. En la red he encontrado que son problema de memoria dañanada etc. o de sistema operativo y bueno se muestra al ejecutar cualquier programa, en mi caso solo se presenta en cualquier actividad que se esté realizando dentro de SAP.
Estoy trabajando en la version 8.8 pl 18
-¿A alguien le ha pasado algo similar que me pueda orientar?.
agradezco de antemano su apoyo.
saludos.

HOLA CHICOS,
Les comento que si se hicieron actualizaciones automaticas de windows, el cliente estaba trabajando con la una maquina cliente win7 y un winserver 2003. Lo curioso es que 3 clientes reportaron el mismo caso por lo que 2 volvieron a restaurar la sesión y otro cambió de plataforma a win 2008 y no volvió a ocurrir el error.
Agradezco su apoyo saludos.
NANCY.

I get error message "unknown error" When trying to log on to itunes via pc, help please!

I get error message "unknown error" When trying to log on to itunes via pc, help please!

Hello, trolle56.
Thank you for the question. You may find these articles helpful in troubleshooting the error received with the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
Jason H.

HT2305 When I am trying to update my iPad 2 via syncing it with my PC, I get the following error message: "iPad software update server could not be contacted." Any ideas?

When I am trying to update my iPad 2 via syncing it with my PC, I get the following error message: "iPad software update server could not be contacted." Any ideas?

Try rebooting your router and or cable modem. Unplug it/them for about 30 seconds and then plug back in. See if it works then. Reboot your iPad as well.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Error message unknown software exception

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