Error message upon clicking "Check for Update" for iPhone

Message: *iTunes cannot connect to iPhone software update server because you are not connected to the Internet.* Make sure your internet connection is active and try again.
This repeatedly shows up all the while iTunes store seems to connect just fine to the Internet. Please assist, Thank you.

Hello rufaroan,
Are you connected to the internet via your iPhone if you are updating though the air. try turnning your iPhone off and on again. Then make sure that you are connected to the internet than try it again.
Thank's for your time.
Apple Support Communities.
Robbieeeee

Similar Messages

HT201210 I get the follow error message when i try to update my Iphone on I Tunes "Could not update file because firmware file is not compatible

I get the follow error message when i try to update my Iphone on I Tunes " fireware is not capatible 2

got an anti virus that thinks it should scan email. Turn that function off.
Have a firewall, check that Thunderbird has full internet access, not some Auto rubbish that somehow fails.

HT4623 I keep getting error message when I try to update my iphone 3g to ios saying iphone software update swerver could not be contacted

I keep getting error message when I try to update my iphone 3g to ios saying iphone software update swerver could not be contacted

Turn off any antivirus and firewall programs and try again

Fehlermeldung 3014 beim Update auf IOS 7 von Iphone - error message 3014 when trying to update my iPhone to IOS 7

First in German:
Ich hab heute versucht mein Iphone 5 auf das IOS 7 zu installieren - böser Fehler, ich hab jetzt immer und immer wieder die Fehlermeldung 3014 gekriegt (einmal die 21, aber das war beim 3. Versuch, seitdem nur 3014). Mein Iphone befindet sich jetzt im Wartungszustand und kommt nicht mehr raus...
Ich hab auch schon so ziemlich alle Vorschläge auf der Seite, zu der mich die Fehlermeldung führt ausprobiert, ausser das mit dem Router - weil sich dessen Firewall nicht ausschalten lässt (ist ein W723V Typ A von der Telekom) und weil ich nicht weiß, wie ich da irgendwas mit dem Server gs.apple.com konfigurieren kann - das bietet die Benutzereinstellung von dem Teil nicht an - und ich hab auch die Firewall von meinen Norton 360 nur ausgeschaltet und nicht deinstalliert, da ich nicht weiß, ob ich den nochmal installiert kriege - ach ja - und einen anderen PC hab ich nicht ausprobiert, weil ich um 23:50 Uhr Nachts nicht bei anderen Leuten einfallen kann...
Hat jemand einen Tipp, wie ich das beheben kann, bzw. wie ich rausfinde, ob es jetzt am Router, am Norton oder am PC liegt? Alle Software ist übrigens aktualisiert - was noch nicht aktualsiert hab, hab ich ausgeschaltet - aber nichts hilft!
Alles andere bei Itunes funktioniert super - also ich kann Musik kaufen und abspielen - im iTunes - IPhone geht ja grad net...
Danke!
Now in English:
I have tried to update my Iphone 5 to IOS 7 today - grave mistake, now I keep getting error message 3014 (once I got 21, but that was on try 3 - and since then I keep only getting 3014). My iPhone is now in "support mode"? - sorry, I don't know what "Wartungszustand" is in Englisch - however, the iphone is not usable anymore and when I connect it to iTunes it tells me that it detected that the iPhone is in "Wartungszustand" and I need to restore it to the settings with which I bought it - which is not working because it keeps giving me the 3014 error message.
I have tried everything that the website the error message sent me to has listed - except for the following:
- the stuff with the internet router, because in the settings it is not possible to switch of the firewall, and I have no clue how to tell it to allow access to gs.apple.com - there is no option where I can put in an address like that!
- deinstalling my Norton 360 firewall - I have switched it off, but I am not willing to deinstall it, because I have no clue if I get it up and running again - and how...
- using another person's computer - because it is midnight and I can not run down the only person's door, who I know has an iPhone at this time of the night...
Does anyone have an idea how I can find out which programm is causing the trouble? Or if it is really only related to the "Wartungszustand"? - All software is up to date - that which wasn't I already updated earlier this evening.
Oh - and itunes works fine otherwise (downloading and playing freshly bought music...)
Thanks,
Lörchen

Ja... auf alle mögliche Art und Weise... auch mit Hilfe vom Telefon-Support...
Am Ende hat jetzt doch nur geholfen, dass mir meine Kollegin ihr MacBook geliehen hat - darauf konnte ich mein iPhone wiederherstellen - das seltsame ist nur .- ich hab dann auch gleich mein iPad auf iOS 7 akutalisiert (wo ich den Hilfsrechner schonmal da hab *ggg*) - hab's aber erst mit meinem Windows Vista probiert - DA hat es einwandfrei funktioniert... vielleicht war das Update für's iPad (immerhin knapp 20 MB weniger) grad noch klein genug für meine alte, lahme Windows-Gurke? Oder das MacBook nebendran hat es eingeschüchtert?
Keine Ahnung! Werde mir demnächst ein Apple-PC kaufen - das war eh geplant...
Trotzdem Danke an alle, die mir helfen wollten!
LG
Lörchen

TS3694 I was given a error message 3004 while trying to update my IPhone software. How do I fix this so I can proceed?

I just tried to update my IPhone from IOS 6.1.3 to the newest software and I am getting an error message "3004" and don't know how to fix this so I can update my phone. Please help!

http://lmgtfy.com/?q=iphone+error+3004
P.S.
These are user to user forums. You are not addressing Apple by posting here.

I get this error message when I try install update for CD-Rom drive ,

I get message when i try to install firmware update WinExec: Function Failed
If !HPSUFlag Then RunShell("C:\Users\Mr.KEG\AppData\Local\Temp\pft198C.tmp\hpprobar.exe", "TSST TS-T633A DVD-R/RW Drive Firmware Update", "", @HIDDEN, @NOWAIT)
IQ506T Touchsmart 64 bit/ Vista home Premuin
How do I resolve this?

If it were me? I'd not bother updating the DVD drive firmware unless I knew I had a problem that it resolved.

I cannot update the latest security update to my iPhone 4S error message unable to check for update Any ideas?

iPhone 4S will not update latest security software Error message Unable to check tor update.

Hi julialusk,
If you are having issues with an error message when trying to update your iPhone, you may find the following article helpful:
Apple Support: Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Regards,
- Brenden

Ios 5.1 OTA update gives error message ( unable to check for update - an error occured while checking for a sofware update ), can anyone help ?

i am trying to download the latest ios 5.1 but the OTA update gives me a error message ( unable to check for update - an error occured while checking for a sofware update )
the same thing happens in my ipad too.

Thank you! I've been trying all day to get this to work! and finally i found the answer!
amensistech wrote:
I found a fix for this.
Go to Wifi Settings and then select your Wifi Network. Tap the blue arrow to go into Wifi settings and then select the DNS tab.
Set the DNS to 8.8.8.8 and then go back to the software update page.
This time it shall work.
I tried it on an iPad 1 running iOS 5.0.1 but I am sure this shall help.
Do rate me and reply if it works.

Mac OS X 10.6.8, receiving error message "Failed to check for updates. The operation couldn't be completed. Operation not permitted." How to fix?

When I try to update my software, I'm receiving the error message "Failed to check for updates. The operation couldn't be completed. Operation not permitted."
I'm using Safari 4.0.3. Yes, I know this is an old version of Safari - I can't update it, or any other software on my MacBook. Should I just wait for the Lion OS, or is there any kind of fix a non-technical Mac user like me can attempt without screwing up her laptop?
I've tried clearing my cache and resetting Safari already - doesn't help. I've also tried to update after disabling my (Norton) antivirus software, thinking that might be interfering. None of these help.
I don't know if it's a related problem, but also I can't download .pdf files from the internet, although I used to be able to.

You should use the NortonAV uninstaller to uninstall it. Disabling the dreadful thing in the past hasn't always been sufficient for it to cease creating system havoc. The Mac NortonAV version has a long and well-earned reputation for doing truly seriously nasty things to OS X. Shame on Comcast for inflicting NortonAV on its Mac customers. It's not a matter of if NortonAV will mess up OS X but when and how badly. I can't help but wondering if some setting in your Norton AV has decided that NortonAV, rather than you, will be making executive decisions about what you are allowed to install on your computer and is keeping that fact a secret.
After you are done uninstalling Norton use the finder to search for any Norton files that the uninstaller might have missed. Add the option to search for invisible files.
After you have removed all the Norton bits and pieces restart in safe mode by holding down the shift key right after the startup chime. Keep holding down the shift key until you see the Apple logo and spinning gear. Safe mode does some maintenance tasks which means a much longer than normal startup time. Use Disk Utility to repair permission
If your Mac works normally in safe mode restart. If things still aren't fixed you might want to give another shot at reinstalling Snow Leopard from the install DVD and applying the Mac OS X 10.6.8 Update Combo before taking your Mac to the Apple Store.
If you feel the need to run AV software on your Mac use ClamXav in manual mode. It's donationware and doesn't seem to cause the litany of weird problems that are associated with other AV software.

Tried to check on updates for CS6 64 bit - Received message saying application manager may be damaged - download and install new copy - when I try this I receive message ERROR 404 I have a PC - any help would be gratefully received - thanks - William

Tried to check on updates for CS6 64 bit - Received message saying application manager may be damaged - download and install new copy - when I try this I receive message ERROR 404 I have a PC - any help would be gratefully received - thanks - William

reset your preferences:
dreamweaver: http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
indesign: https://forums.adobe.com/thread/526990
lightroom: http://www.lightroomforums.net/showthread.php?14226-Resetting-%28or-Trashing-%29-the-Light room-Preferences-file
photoshop: https://forums.adobe.com/thread/375776
if that fails, uninstall ps, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall. then use the manual updates.

HT4623 Trying to update IPad to iOS 6. . . but get error message "Unable to check for update - An error occurred while checking for a software update

I am trying to update my IPad 2 to the new iOS 6. . .but when I check ofr updates, I get an error message "Unable to check for update - An error occurred while chekcing for a sofware update" .
I have powered off and tried again . . .but it still cannot . My Wifi is fine - and the IPad is plugged in.
Are other people having these issues.
I tried to log onto Apple support and got an DNS error message. . .
Carrie Mae

Could be the update servers are overloaded. Keep trying.

HT201210 Having trouble restoring my ipod touch 4 gen. When i click restore i get an error message saying that " problem downloading software for the "ipod owner's ipod"

When i try to restore my ipod i recieve an error message saying that "problem downloading softwar for the ipod owner's ipod. error (-23) Please help i need to restore because my daughter somehow set a passcode lock on it and didnt know it and does not know passcode.

There was a problem downloading the software for the iPhone (or another iOS device)
See the steps below for error codes 3000-3999.
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.

How to disable the windows update message "Windows update hasn't been able to check for updates for the last 30 days"

Hi,
We work on a domain that uses Symantec Management console to administrate our patch enviroment. We have windows updates disabled. But our Windows 8 machines get this message once a month
"Windows update hasn't been able to check for updates for the last 30 days"
Just wondering if anyone knows which GPO to use to disable this setting as I have been unable to find it.
Thanks

Hi，
You can turn off the message by GUI in Control Panel\System and Security\Action Center, in the right pane, click "Change Action Center settings", then untick the "Windows Update" option.
For GPO, you can disable all balloon notifications:
User Configuration \ Administrative Templates \ Start Menu and Taskbar\Turn off all balloon notifications
Or remove Action Center icon itself
User Configuration\Administrative Templates\Start Menu and Taskbar\Remove the Action Center icon
And I haven't found a GPO to turn on\off a specific message mentioned in the action center, but the setting for the message is related with registry key under
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Action Center\Checks
but the value under the key is binary, hard to control, if you have interest, you can export the key from a preference pc, then deploy the GPO via
User Configuration > Preferences > Windows Settings > Registry
Yolanda Zhu
TechNet Community Support

When I try and download app updates via wi-fi to my Ipad I get an error message "Your account is not valid for use in the Australian Store. You must switch to the US store before purchasing." I am in the US how do I switch?

When I try and download app updates via wi-fi to my Ipad I get an error message "Your account is not valid for use in the Australian store. Your must switch t the US store before purchasing. I am currently in the US on wi-fi. How do I switch

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located.
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again.

Having a constant error when downloading latest update for Illustrator CC, error message: Adobe Illustrator CC Latest Updates (December 2014) Installation failed. Error Code: U44M1P7

Having a constant error when downloading latest update for Illustrator CC, error message:
Adobe Illustrator CC Latest Updates (December 2014) Installation failed. Error Code: U44M1P7

U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html

Error message upon clicking "Check for Update" for iPhone

Similar Messages

Maybe you are looking for