Error Message:"We ran into a problem while processing your request. Please try again later. (PS1016yti)
I keep receiving this error message every time I try to purchase an app in BBWorld. I also receive it when I try to change my PayPal login password, and when trying ot re-add my PayPal account after removing it.
I've added a credit card, but that hasn't helped.
I am a Canadian working in South Africa. My credit card and PayPal account are both Canada-based. I suspect this is the problem, that there is some good-intentioned, if annoying, security feature preventing me from making changes with a ZA IP address.\
How can I resolve this?
Have you tried Clearing BlackBerry World's Cache?
Warning: The following procedure will clear any cache data that BlackBerry World stores on the BlackBerry smartphone and may remove any applications that have been archived to a media card.
Launch BlackBerry World.
Swipe down from the top of the screen and tap Settings > General.
Tap the Refresh BlackBerry World button.
Review the prompt and tap Refresh.
Source
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