Error message when attempting to adjust 4.1 speakers

hello and thank you ahead of time;
I just downloaded a complete medsource5 package and got it ready to start working. however when I selected the speaker settings and then selected diagnostics, I get a blank screen momentarily and then returns along with the following error " the audio device supported by this application may not be present or may be operating in an unsafe mode. you need to close the application you can't use the application w/o fixing it.
if anybody can help with this i would greatly appreciate it. Thank you.
Message Edited by Drpepper on 10-07-2008 05:22 AM

I was hoping someone could provide some help.

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