Error message when attempting to export a PDF to Excel format

i just signed up and my first PDF i try to export to EXCEL gives me an error message  -  "An error occurred while trying to access this service"    any thoughts here??

Hi Paul,
It sounds as though you may be trying to sign in to the service via Adobe Reader. Is that the case? We've had recent reports of this error occurring in Reader.
What happens when you log in directly to https://cloud.acrobat.com/exportpdf using a web browser?
Best,
Sara

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