Error message when attempting to load/update

My Acrobat was saying I needed to download Adobe Air before I could download requested Acrobat update, so I download (successfully) Air, but then when I proceeded to download Acrobat it sends me an error message (#16820).  Any idea what's going on and how I can move past this to get the latest updates?

I am not sure why you got the message about Adobe Air and have to admit I am not sure exactly what it does (I looked at all the hype on the Adobe site and still don't know). I think I got a similar request on some of my versions of Acrobat on different machine.
That being said, what do you mean when you say download Acrobat. If you have Acrobat, you simply open it and use Help>Update to update your version. You might actually try a Help>Repair before the updates since it sounds like you have something else wrong also.
If the update does not work, simply go to http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows and download the updates from there. In general the updates have to be installed in order following the version you have.

Similar Messages

  • Error message when attempting to install update

    I am having trouble updating iTunes on my PC.
    The software downloads then an erroe message pops up stating that the file .....iTunes64.msi cannot be found. A manual search for the file is also fruitless.
    How can I work around this?

    Very, very carefully throw your computer on the ground and burn your house down.  No more error message.

  • Get error message when attempting Photoshop CC Update

    I am trying to update Photoshop CC get error message
    Photoshop Camera Raw 9.0(CC)
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
    Can anyone help.
    Michael

    See my reply #1 in your other thread http://forums.adobe.com/thread/1419961?tstart=0

  • Error Message when attempting to load a web page

    I keep getting the following message when I try to go to adobetv pse11 tutorials using Google or Google Chrome.
    How can I correct this?  I am using VAIO with Win 8 Pro.
    Message title was edited by: Brett N

    Try viewing these tutorials in Internet Explorer (the non-metro version).
    ~Andromeda

  • Reinstalled snow leopard-error message when try to load updates

    Deleted Lion, reinstalled Snow Leopard. After downloading software updates getting message that files may be corrupt and won't install. Have tried twice to install updates. Suggestions?

    Thanks. Ran installation disk again and reran Software Update again and everything installed and is running fine.

  • After update, Itunes can't load. I get error message R6034, attempt to load the C runtime library incorrectly. I have repeatedly removed and reinstalled Itunes and still have the same problem!!!

    After update, Itunes can't load. I get error message R6034, attempt to load the C runtime library incorrectly.
    I also get error code 7 (Windows error 1114), saying itunes wasn't installed correctly. It appears that I am not the only one with this issue. what is wrong with the latest update?? I tried removing Itunes and all of its components and installing it again, but get same errors and i have also tried doing a system restore with the same results

    Doublechecking. Have you also tried the following user tip?
    Troubleshooting issues with iTunes for Windows updates

  • Itunes can't load. I get error message R6034, attempt to load the C runtime library incorrectly

    After update, Itunes can't load. I get error message R6034, attempt to load the C runtime library incorrectly.
    I also get error code 7 (Windows error 1114), saying itunes wasn't installed correctly.
    Tried removing Itunes and installing again, but get same errors

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • TS3694 Error message when attempting to back up iPod to iTunes, no number given. No previous back ups as a new user, current iTunes software and iPod iOS.

    Error message when attempting to back up iPod to iTunes, no number given. No previous back ups as a new user, current iTunes software and iPod iOS.

    The issue you are experiencing is with installing the latest iTunes update.  I recommend following the steps below:
    Resolution
    Follow these steps to resolve the issue:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step. 

  • I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected.  Contact your support personnel or package vendor."

    I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected.  Contact your support personnel or package vendor."

    Yes, I had found a similar solution also.  I'm running XP Pro, SP3.  I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair.  Then run the 10.5 exe.
    While the programme updated from version 8 of iTunes, my new iTunes is now a mess.  Not all of my music was in the same folder previously but it all showed up on iTunes.  Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing.  I haven't begun to work on that.

  • Error message when attempting to view the video.

    When attempting to watch a video posted to Facebook or on a forum, I get an error message when attempting to view the video. "An error occurred while processing your request. Reference #50.8dd8d3d1.1354457866.1cac8e50". I'm able to view videos via YouTube.  The error seems to occur when video are embedded in a post/thread.

    I was hoping someone could provide some help.

  • Error message when attempting to use scanner Canon model MP610

    Error message when attempting to use scanner Canon model MP610, any one have any fixes, suggestions?

    Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, empty trash, reboot when complete.
    For the other problems...
    See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
    http://support.apple.com/kb/PH7029
    Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
    How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
    Open Console in Utilities & see if there are any clues or repeating messages when this happens.
    In the Memory tab of Activity Monitor, are there a lot of Pageouts?

  • Error message when attempting to install itunes    0x80070BC9

    Error message when attempting install of itunes   0x80070BC9

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Error message when attempting to run aam

    I am encountering error message when attempting to run aam - Please connect to the internet, then try again when I am already connected

    Please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for common resolutions to these difficulties.

  • Error Message when I try to update my iPod and Nano

    HELP! I am suddenly getting an error message when I try to update both my iPod and Nano that states "...certain songs could not be added because I am not authorized to play them on this computer..."
    Any thoughts???

    do you know which songs are being missed? (they will be itunes Music Store purchases.)
    do they play in your itunes at the moment?
    were they purchased through your iTunes Music Store account, or were they purchased by someone else (and your PC has been authorised to play songs from that account?)

  • HT201210 I get the follow error message when i try to update my Iphone on I Tunes "Could not update file because firmware file is not compatible

    I get the follow error message when i try to update my Iphone on I Tunes " fireware is not capatible 2

    got an anti virus that thinks it should scan email. Turn that function off.
    Have a firewall, check that Thunderbird has full internet access, not some Auto rubbish that somehow fails.

Maybe you are looking for

  • I downloaded the newest version of iTunes and now my iPhone won't work.  What should I do?

    I downloaded the latest version of iTunes and now my iPhone won't work properly.  What should I do to try to fix this?  Should I uninstall the new version and if I do, what version should I install.  I am using Windows 7 and iPhone 4S.

  • XML Publisher Error with reports

    Hi All, I am geting the following error with a report published using XML Publisher The XML page cannot be displayed Cannot view XML input using style sheet. Please correct the error and then click the Refresh button, or try again later. The system c

  • ICloud photo stream for PC still doesn't work

    I just read this 16-page comment thread about how photos merging won't work with iCloud Control Panel 3 on PCs:  My Photo Stream is empty with iCloud Control Panel 3.0 The thread goes back about nine months without a solution.  I have the same proble

  • Problem with configuring the application in websphere

    Hi, We have taken the back up of war file which was working and have deployed the same,We are using websphere as the application server due to some problem with the configuration we are getting the following error when we are trying to run the applic

  • Getting Error 500--Internal Server Error when trying to access worklistapp

    java.lang.NoClassDefFoundError: org/apache/myfaces/trinidadinternal/convert/ColorConverter      at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)      at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAc