Error Message when attepmtping to order broadband ...

I get to the very last screen, hit send and get:
There's been a technical error – but you can still place your order online.
To order a Broadband and Calls package with optional TV, click here
To add BT Vision to your existing BT broadband package, click here
To order a new phone line, click here To switch your calls back to BT Click here
Ref# CON-0067
Been like this for days. Anyone know what CON-0067 means amd how to get around this issue? Have been trying to get BT on the phone to place the order that way, but only have  a mobile and it costs a fortune as so far have been on hold several times for over 20 mins, so give up every time as it costs too much.
Not at all impressed with BT so far as placing an order should be easier than this, but unfortunately there is no cable in my area so have to have BT broadband
Thanks for any help.
Adriana

I don't have much faith in online ordering. Call 0330 1234 150 - that will be charged to your mobile calling plan.
By the way, if you have a landline it's worth spending a few quid on a basic corded phone for emergencies.
You can click the white star next to this message if you think it was helpful.

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