Error message when burning audio CD from iTunes

I tried to burn an audio CD and got the following error message: "The attempt to burn a disc failed. The device failed to calibrate the laser power level for this media." Can anyone help?

I tried the patch because I thought if the drive was the same as the ones in dell that it would work, but unfortunately it didn't lol. I've tried 3 different brands of cd-r, no luck. I can burn a cd-rw which is a bonus I suppose.
I called my support helpline again, and was given the story that the problem is the itunes software and they are not prepared to help. They even said that the patch that dell released doesn't fix the problem even though I gave him the address to the forum saying that it did. Someone must be responsible for the problem, meantime I'm stuck in the middle, and it seems it is the tsst corp L632H CDDVD drive that is giving problems.

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