Error message when burning discs on a MacBook and MacPro Desktop

I have encountered a problem burning a CD-R with the MacBook. I created 12 image files (JPEG) totaling 48 MB. I placed them in a Burn Folder and tried to burn them to a CD-R. I recevied the following error message "Burning the disc failed because an unexpected error occurred (error Code 0x80020000). The same problem occurred on my MacPro desktop. I spoke with an Apple technician. She had me reset the hardware on my desktop. When that did not work she told me the disk was bad. I tried a different brand of CD-R and a DVD disk with the same results. She suggested that I reinstall the operating system. Since it happened on both of my Apple computers it seems to me that the problem is related to a software bug, since it is unlikely that both machines went bad at the same time. The MacBook is only 3 months old and the MacPro desktop a little over a year old. Today I discovered that the desktop would burn a CD-R if I had only one image file in the Burn folder. Has anyone run into this problem? Does anyone have a solution?

Thank you for your reply. I have some additional information that may help you. I initially found that if I tried to burn 12 JPEG image files to a CD-R I received the error message I reported in my first post. If, however, I only tried to burn 3 files to the CD-R, they were burned onto the CD and I was able to retrieve them. If I tried to burn more than 3 files it did not work.
I took my MacBook to the Apple store Genius counter yesterday to get some help and was able to exactly reproduce the errors. The Apple techs suggested replacing the CD/DVD drive. I am waiting for the new drive to arrive. In the mean time, I discovered that if I included any number of files and sub-folders in a single main folder, and then tried to burn that main folder it worked. I was subsequently able to successfully burn a single folder containing 300MB of files and sub-folders. This seems to me to be a bug in the Mac OS, especially since it happened in exactly the same way on 2 different late model Macs. Hope this helps. Let me know if you can reproduce my experience or have any additiona information.

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Message was edited by: Asen

Emerson Fortune wrote:
Hi All
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Message was edited by: Asen

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