Error message when calling out on IPhone 4S

When we dial out using our Iphone 4S phones, we get a message that says "Please re-enter the 10 digit number you are calling. Do not press send, *67 or *82 cannot be used to block Caller ID.  This is happening with all 4 of our Iphone 4S's.  I have the Iphone 5S on the same plan and it is not doing this.  Once the message plays you can re-enter the phone number that you are trying to call and the call works.  But its very annoying to have to dial the number twice.  Has anyone ever had this happen?

    I completely understand the need of reliable service, Gabynlopez! In review of the coverage area at 42732, it appears that this is a 4G extended area. LTE service is not guaranteed in this area. Since you have a 4G/LTE device, the *228 function will not work.
Lets try this. Go to settings > general > disable LTE. Your device should work with the 3G network in this area.
You may also try settings > general > reset > reset network settings.
Thank you,
LenaA_VZW
Follow us on Twitter @VZWSupport

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