Error message when clicking on itunes

hello
i get an error message that says, "the file i tunes library.itl cannot be read because it was created by a newer version of i tunes." any suggestions?
thank you
mike

Hey there,
Take a look at this older discussion thread and see if it can help you out. Hope it does.
http://discussions.apple.com/thread.jspa?threadID=1255199
B-rock

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You can download iTunes for your computer here.
http://www.apple.com/itunes/

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an error message appears saying that a program required for the installation is missing
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What's the precise text of the error message, please? (There's a couple of different ones I can think of that you might be getting.)

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Keep getting this error message when connecting.
[IMG]http://img813.imageshack.us/img813/2214/ipod.png[/IMG]
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Error message when clicking "Update" in the server options on ServerManager

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I have a strange error message when I want to modify the server options through the Server manager component (BPC for MS 7.0 SP5).
Here is the error message :
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Err: Cannot connect to the web server registry. Make sure the [Remote Registry]service on the Web server has been started.
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Message was edited by: Rosie.M

soadfan78
You need to answer the questions in my first post.
It is important to remove incompatible programs if you have them.
When you get that fatal error uninstalling quicktime, it is best to remove all the iTunes related programs and do an installer clean up on any that do not uninstall.
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Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
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http://support.microsoft.com/kb/290301/
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XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
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Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
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Hello All,
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The USB ports on my PC are working fine? Thanks in advance.

Hi MarcusAH,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iOS: Unknown error containing '0xE' when connecting to a Windows PC
http://support.apple.com/kb/ts3221?viewlocale=fr_fr#0xE800000a
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Windows XP
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Click OK.
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C:\Documents and Settings\All Users\Application Data\Apple
Move the Lockdown folder to the Recycle bin.
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Windows Vista or Windows 7
Disconnect all iOS devices from your computer, and quit iTunes.
Open Computer from the Start menu.
Choose Organize > Folder and search options. In the file browser window, then click the View tab and change the "Hidden files and folders" option to "Show hidden files and folders."
Click OK.
Navigate to the following folder on your computer:
C:\ProgramData\Apple
Move the Lockdown folder to the Recycle bin.
Reconnect your iOS device and open iTunes.
Hope this helps,
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Windows XP

OK first we will see if the issue is on the PC side and not the iPod. Uninstall iTunes,Quicktime, and the updater from control panel>add/remove. Uninstalling iTunes will not delete any playlist, songs, ect ect.
Then run chkdsk in windows to correct any lost or damaged system files. To do this goto "My Computer" rightclick the harddrive (Usually C Drive) Select properties>Tools tab and under "Error checking" hit check now. In the following window that appears, put a check beside "Auto fix file system errors" hit OK then hit yes in the next window. Reboot and after the check is done it will boot back into windows
Now disable any antivirus/security/norton/mcafee products then download/install the latest iTUnes here http://www.apple.com/itunes/download/ and iPOd updater here http://www.apple.com/ipod/download/
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Error message when clicking on itunes

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