Error message when connecting to Windows

I have a newer Ipod, 4g, that Im trying to connect to Windows. I d/l the latest version of Itunes and installed but when I connect the Ipod, it says it has detected an Ipod in recovery mode and I will need to restore etc. I first did the restore and update as it said. It gave a message that it was successful but then the error message came back up. I looked online and it suggested I reset the Ipod itself, which I did but the message still comes up. Is there any fix to this or does it need to be sent in? The unit is just about new, no songs on it yet. It belongs to a friend of my daughter who asked me to put some songs on it for her.

I have the same problems. Also I sent my ipod to repair but nobody find anything. The only possibility to snyc is: Switching off pc, connect ipod with pc, starting pc and itunes and now I can sync. But after a while itunes comes up with the same error massage (recovery mode). I think some service from itunes or ipod does not start correct, but I do not know which one.
Has anybody an idea?

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