Error message when deactivating Mitigation object workflow in CUP

Hi All,
I had activated the mitigation object field in the workflow types in Miscelleaneous in CUP. Now when I try to deactivate it I get an error message Cannot deactivate since the field is in use in Custom Fields I had created a custom field for password, Now when I go to delete that field I also end up getting a message Cannot delete since referred in request data header I am not sure if it is referring to this custome field. If I try to change the custom field password, I get an error message Update custom field to non-workflow field failed since it has been used as workflow field.
I am not sure if it is referring to this custom field, but this field definately seems to have its own share of problems!!
Thanks,
CP

Hi Chinmaya,
You can not delete a custom field if it is associated with any request or have been used in the workflow.
If custom field is used in the request, you can archieve the request, than you would be able to delete the custom field.
If the custom field is used in initiator than you have to delete the initiator. After that you can delete the custom field.
After deletion of Custom field only you can deactive the mitigation object field in the Misc.
Kind Regards,
Srinivasan

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