Error message when downloading CS5

My hard drive fried so I'm having to reinstall CS5. When I waited 8+ hours for the download to complete from the files that were in my product purchase history, it told me that the file was not recognized. THEN I read some forums and tried to download the trial versions, but but then it told me to reference code #18.169b1e45.1346194800.4a2d3b2e.
HELP!

I am unsure what this error code you have posted refers too.  Can you please provide a screenshot of the error?
Also which operating system are you using?  What Creative Suite 5 product are you trying to download and install?  Are you able to start the installation or are you having problems completing the download.

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