Error message when downloading update sw to my Z10

Having several send/receive and sync issues w outlook, that I am hoping will be resolved w the OS upgrade, but now also getting an error with the upgrade process itself, from 10.1 to 10.2.1 -   "Error occurred while downloading to the device.  Try again later"
Have tried twice with no luck.

chayden wrote:
Having several send/receive and sync issues w outlook, that I am hoping will be resolved w the OS upgrade, but now also getting an error with the upgrade process itself, from 10.1 to 10.2.1 -   "Error occurred while downloading to the device.  Try again later"
Have tried twice with no luck.
I had the same problem trying to upgrade via Link. Worked first time direct from phone via OTA (Home wifi network).

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