Error message when extending skype number

Hi guys
Really hope someone can help me with this. Been dealing with skype chat and email support for hours and hours over last three days with absolutely no progress.
I have 8 skype numbers within my skype manager account and for some reason, one of them did not renew properly last week (the others renew every month or quarter). When I follow the steps to extend the number within the manager control panel (features, skype number, click on expired number, select "reactive number", pick monthly, quarterly or annual payments), I get the following message.
Service Unavailable
We're having technical problems. We're sorry for the inconvenience. Please try again after a few minutes.
The same message appears on IE, Firefox and Chrome. This is our main office number and its incredibly frustrating for us. If I try to extend via the individual skype account (rather than manager control manager) I either get an error message or a message saying "your request has been sent to your administrator"
Is there a solution out there? Is this a bug?

Having same problem. Spent one hour w/ Chat support, no joy. Anyone get this addressed, and if so, what did you have to do?

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