Error message when I try to download 1.2

Currently I'm running windows and my itunes finds my ipod and has for sometime now. I currently have verison 1.1.1 and when I try to update to 1.2 through itunes I get this message:
Itunes could not contact the Ipod software update server because you are not connected to the internet.
Make sure your internet is active and try again.
((My internet is active, I live on a campus dorm.))
Then...I try to download the new verison with the ipod updater and I get another error message.
Invalid Ipod service verison.
I have no idea what to do, hasn't happened before. My computer still finds the ipod ect, i can put songs on it, just having problems now with updating the ipod
Dell XPS Windows XP Pro

Hi Kcolleary,
Thank you for visiting Apple Support Communities.
I'm not sure what the error message says or whether you are on a Mac or PC, so please start with this article which gives a good starting point for troubleshooting update errors.
Resolve iOS update and restore errors in iTunes - Apple Support
If you have the error, that also links to a more focused article:
Resolve iOS update and restore errors - Apple Support
Take care,
Nubz

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