Error message when I try to launch trial version of CS5

The message I get is: "You can't open the application Adobe Photoshop CS5 because it may be damaged or incomplete."
I tried to re-install but of course it won't do that. PS Support won't help because I had launched it once and now I can't. Any suggestions?
Thanks.

Moving to Downloading, Installing, and Setting up from the Edge Animate forum.
-Elaine

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Error message when I try to launch trial version of CS5

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