Error message when I try to open the "help" files.

When I try to open the help files in Elements Photoshop 10, I get the following error message in a pop up box. At the top, the box is labeled "Adobe AIR" The message: "Application descriptor could not be found for this application. Try re-installing or contacting the publisher for assistance."
I have completely uninstalled and reinstalled both my Elements programs as well as adobe air, and have updated everything that I can think of and a few more things, and still get the same message. Since I am one who often uses help files, I'd appreciate any help with this.
Thank you.
TwoCollieTom

You can directly download the help files from this location http://helpx.adobe.com/photoshop-elements/archive.html

Similar Messages

This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services" error message when you try to open the Click-to-Run version of an Office 2013 program or suite on a terminal server

Hi All,
I have Citrix VDI (Virtual Desktop Infrastructure) Implemented
in my company and installed few Applications on App Server lets say.... MS Office 2013, filzialla, putty, etc...
I assigned these apps to the users through CITRIX STUDIO, when I try to use these apps. on VDI everything is working fine only when i tried to open Word, Excel or Powerpoing, outlook it throws error as
""This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services" error message when you try to open the Click-to-Run version of an Office 2013 program or suite on
a terminal server"" and apps gets closed.
Please help me on this ASAP.
Thanks & Regards,
Sachin Shinde

Hi,
As mentioned in ths article below, run for Office 365 products on to a Remote Desktop Session Host server is not supported. You can install Office products for Office 365 to a virtual desktop, but the virtual desktop must be assigned to a single user.
http://technet.microsoft.com/en-us/library/jj219423(v=office.15).aspx
Regards,
Melon Chen
TechNet Community Support

I'M GETTING THIS ERROR MESSAGE WHEN I TRY TO OPEN THE ITUNES

im getting this message when i try to open my itunes "the itune library. itl file it's locked, on a locked disk, or you do not have write permission for this file" it was was working fine but all of a sudden it this issue just happen, i have windows 7.

I had the same problem as mentioned above. 2 Users, sharing the same iTunes account. Found following solution:
Check sharing and permission for the shared iTunes folder. In my case under HD->Users->Shared->iTunes
Also check all permissions of the underlying folders and especially *iTunes Library Database file*. In my case directly in the iTunes directory
For whatever reason, that file had no sharing. I added my wife's user name with Read /Write permission and it works again.
I guess a bug in the update. It worked fine for a long time before the update.
Mark

Get program error message when I try to open a JPG file containing smart objects

I get a program error(not code #) when I try to open a JPG file in PhotoshopCS3 containing smart objects.
I am running OS 10.5 on Intel Mac.
Appreciate any feedback

Smart Objects are layers.
JPEG files can't contain layers.
So, that doesn't quite make sense.
Also, this is the Windows side of the Photoshop forums :-)

I have the original iPad. When I joined the cloud, I tried to download books from my Kindle that I had on my iPad before going to the cloud. They seem to be downloading, but I'm getting an error message when I try to open the books.

Sinve I joined the cloud, i cannot open books I had on my kindle app after downloading. I am getting an error message telling me to delete and re-register my kindle app. I've done that, but am still getting the same message.

Have you asked on the kindle board? since it's their app that's messing up they may have more specific advice.

Getting a error message when i try to open up i tunes file msvcr80.dll not found. I have tried to reinstall i tunes still wont work. Any ideas?

getting a error message when i try to open i tunes, file msvcr80.dll not found. Have tried to reinstall i tunes but receive another error message when thats done down loading it reads service apple mobil device failed to start, verify that you have sufficent priviliges to start system. Any ideas?

See Troubleshooting issues with iTunes for Windows updates.
tt2

I bought an eBook from iTunes. I can view/read it perfectly on my iPhone but when I try to open the eBook file on my iPad, I get the error message, "Cannot open book. This book is protected by an incompatible technology." Any ideas for me? thx

i bought an eBook from iTunes. I can view/read it perfectly on my iPhone but when I try to open the eBook file on my iPad, I get the error message, "Cannot open book. This book is protected by an incompatible technology." Any ideas for me? thx

Welcome to the Apple Community.
I have seen previous versions mentioned in a pop up message before on iCloud.com, but I'm not really sure at all how it would help, as I couldn't get it to do anything.
The best advice I have at this time is to back up your work on your iOS device by regularly saving it to iTunes, if anything goes wrong you can then either load it into the numbers app again on the device or recover it via iTunes on your computer.
My syncs are immediate, I never get chance to see if it works in the background, sorry.

I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison"

I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?

Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd

I just did the recent upgrade and now I keep getting an error message when I try to open a book on my Kindle app, I have deregistered the app and reloaded and the same thing happens, does anyone know how to fix?

I just did the recent upgrade and now I keep getting an error message when I try to open a book on my Kindle app, I have deregistered the app and reloaded and the same thing happens, does anyone know how to fix?

You are seeing the message because the new AirPort Extreme has some specific System Requirements:
http://www.apple.com/airport-extreme/specs/
Setup and Administration
iPhone, iPad, or iPod touch with iOS 5 or later and AirPort Utility 1.3
Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
AirPort Utility 5.6.1 in Snow Leopard may or may not work correctly with the new Extreme for all functions. As long as things are working OK for now, you can probably leave them "as is" and wait for another Mavericks update to fix some issues before you "upgrade".
If you have an iPhone or iPad, you could use that to administer any settings changes on the new Extreme.

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader. The upgrades indicate they were successful but I still get an error message when I try to open I-Photo telling me I need to prepare the library

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader. The upgrades indicate they were successful but I still get an error message when I try to open I-Photo telling me I need to prepare the library

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader.
But have you run the the iPhoto Library upgrader? It is installed in Applications > Utilities. Launch it and direct it to your iPhoto library.
Which version of iPhoto did you upgrade from?
The upgrader is only necessary, if you have been running iPhoto7.1.2 or earlier.

I had to reinstall itunes and now I get an error message when i try to open it please help

i had to reinstall itunes and now I get an error message when i try to open it please help

Please make sure to post the error message here, then we can help you decypher it.
You may want to make sure you're installing the right version of itunes. If you have a 64bit system, you will need to make sure to download and install the 64bit version of iTunes.
http://support.apple.com/kb/DL1427

Error Message regarding Facetime: I am getting this error message when I try to open Facetime on my iMac desktop "This beta version of FaceTime has expired." What does it mean? How do I get it to work again?

I am getting this error message when I try to open Facetime on my iMac desktop "This beta version of FaceTime has expired." What does it mean? How do I get it to work again?

The Beta version of Facetime is a free test/trial version that Apple placed on some computers in the past. It has expired -- to get a working Facetime version back you must go to the App store and purchase "Facetime for Mac" which will cost you 99 cents.

I get a download error message when I try to open my apps tab on my home network

I get a download error message when I try to open my apps tab on my home network. But I am able to sign in to my account on the web. Do you know how to fix this?

This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I get a error message when I try to open a hyper link in mail (no associated application found)

I keep getting a error message when I try to open a hyper link in mail (no associated application found)

Open Safari and check the default web browser.
(60941)

Iam getting run time error message when i try to open dream weaver cs4

iam getting run time error message when i try to open dream weaver cs4

exact message am getting when i try to open dreamweaver cs4- this application has requested the run time to terminate in it in an unusual way . please contact the applications support team for more information.

Error message when I try to open the "help" files.

Similar Messages

Maybe you are looking for