Error message when IC Agent interact with e-mail inbox

I am getting an error when the agent opens up an email, then hits the INTERACT button to begin processing the emial. It gives an error i.e, 'Serious errors occured during Interact'.
Any idea?
Regards
Banu

Hi Banu,
I realize you said you checked the relationships of the BP, but does the BP corresponding to the email address of the email have a contact person? In some configurations, the lack of this relationship can give this error message.
Thank and regards,
Scott

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Error message when IC Agent interact with e-mail inbox

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