Error message when logging into imessage and facetime

When I try logging into facetime and imessage on my ipod touch 4th gen, I get the following error message "the user name or password for "my email address" was incorrect. Try again." However I am able to log into apple id online, app store, game center and itunes with the same credentials without any issues. I have previously used facetime and imessage on this device with the same apple id. Does anyone have any solutions or ideas on how to resolve this? Thanks!

Thanks for your tip but i've tried that already and no luck.
my date and time setting is set to automatically update

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