Error message when opening a document "this document is being used by another user

error message when opening a document "this document is being used by another user, do you want to make a copy?
I select yes, then new message - word can not open this document.the document might be in use or it may not be an invalid document.
Any suggestions?

Hello MrNeuf,
I would recommend releasing and renewing the IP lease on the affected computer. The following article provides further information and details the process of doing so.
Mac OS: How to release and renew a DHCP lease
http://support.apple.com/kb/TS1920
Cheers,
Allen

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