Error message when opening itunes...please help
I recently tried to purchase music on the itunes store, and was told to do so I had to upgrade to itunes 7, which i had put off for quite a while...however, now that I have done so, I get a error that comes up each time I open iTunes, telling me a newer version of quicktime is required, despite the fact I HAVE that new version, and whenever I try to install a standalone version of the most recent quicktime, it tells me a newer version of quicktime is already installed.
Anyway, this is the error message: "QuickTime version 7.0d0 is installed, iTunes requires Quicktime version 7.1.3 or later. Please reinstall iTunes."
Whenever I try and install a non-standalone version of the newest iTunes, this doesn't seem to effect the situation so could anyone help? Would be appreiciated...thanks...
i've just checked the Add/Remove programs list, and Quicktime doesn't appear to be on it.
okay, let's try a slightly different technique for swapping out the QuickTime that can get past those sorts of issues.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?
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Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
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http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
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Process: iTunes [396]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: ??? (???)
Build Info: iTunes-10411001~1
Code Type: X86 (Native)
Parent Process: launchd [163]
Date/Time: 2011-09-01 08:47:43.785 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 129185 sec
Crashes Since Last Report: 20
Per-App Crashes Since Last Report: 20
Anonymous UUID: 96C42A6F-AFCD-425E-9252-DAA0BF8B414A
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
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Library not loaded: /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
Referenced from: /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
Reason: no suitable image found. Did find:
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Windows XPokay ... let's try a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
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The following Knowledge Base article addresses the issue you're describing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
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Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
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This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
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