Error message when opening web sites on itouch

hello, does anyone else have this problem that when they try to open a web site on their itouch the get a message that states: "could not open a pop-up because there are too many pages open" I get this on every web site I try to get into. Then I cannot get into any web site. I have tried it with the popup button on and off with no difference.
Any help!!!!! I cannot use the web at all.
Thanks

Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. If this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Otherwise, please provide additional details...for example:
What, exactly is the true file format? Not simply the file extension, but the true format?
Does the file extension match the true file format?
Where was the file created?
Does the file work on other devices?
Do other format video files work OK on your device?
What is your exact OS level, and what exact app are you using to try and play the file?
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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