Error message when plugging into iTunes
I keep getting error messages that say something like my computer cannot read my iPod hard drive or that iTunes doesn't recognize my iPod.
For what reasons am I constantly receiving these messages? My theory is one of the following: 1) I bought my 5th Gen. iPod they day they came out and I just got a crappy one from the first batch off the factory floor; 2) some kind of magnet is destroying my information; or 3) I am downloading some kind of corrupted podcasts.
If someone has any suggestions or recommendations, I would be forever grateful. I'm just really tired of constantly re-downloading all my songs and podcasts on my iPod. It's an annoying waste of time and my iPod is just so unreliable.
Thanks!
In the course of your troubleshooting to date, have you worked through the following document?
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC
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Then the pods that you have seem not to electrically match with your Mac, as the others that you tried seemed ok, am I right in this understanding?
On the iPhone it has a very unique plug configuration that seems to set specifically for the iPhone, because it is a 4 conductor connector (one is for the microphone) that may make other pods not work properly. (yes this is an Apple thing, AAAAARRRRGGGG!!!!)
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Hi erinstab,
Thanks for visiting Apple Support Communities.
I'd recommend starting with these steps if your iPod nano is not recognized correctly by iTunes or your PC:
Plug the device directly into a high-power USB 2.0 port on the computer. If possible, use a USB port on the back of the computer.
Avoid plugging the device into a keyboard, display, or standalone hub. The USB ports on these accessories may be low-power or only offer USB 1.x connections.
If you are using an accessory, remove the accessory and connect the device to the computer using only the Apple 30-pin to USB Cable or Lightning to USB Cable.
If you have access to additional Apple 30-pin to USB Cable or Lightning to USB Cables, try testing with another if the first one doesn't work.
Restart your computer and device. To restart your device:
Hold the power button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.
Disconnect all USB devices from your computer, except for your keyboard and mouse. Then reconnect the iOS device. If the issue is resolved, reconnect other USB devices, testing after each connection.
Another article describes what to do if you are using Windows and see an unknown error containing "0xE" when connecting your device.
You can find these steps here:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
You may also find the steps in these articles helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
Regards,
Jeremy -
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[IMG]http://img813.imageshack.us/img813/2214/ipod.png[/IMG]
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