Error Message when Restoring

My Nano completely froze and was not allowing me to upload new songs. So I restarted it several times but whenever I connect it to my PC & open I tunes, it prompts for a restore. Once I select Restore, the error message comes up "There was a problem downloading the IPod Software for the IPod. The requested resource was not found."
I have all the latest updates on ITunes & the IPod downloads from the website. I ran a diagnostics test in ITunes and everything is OK except the "IPod Connection Status" That fails & the IPod freezes up while it is still connected to the PC.
Any help on this is greatly appreciated!

Hi jm8100!
Try forcing your iPod into disk mode (disconnected from your computer).
For instructions on how to put your iPod into disk mode, see this article:
Putting iPod into disk mode
With your iPod in disk mode, connect it to your computer, and try restoring it.
Any sucess with getting past that "requested resource" error message?
-Kylene

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