Error message when run the Cisco CRS Serviceability Utility on UCCX 4.5 server

Hi,
Everytime i run the Cisco CRS Serviceability Utility from the UCCX server, this message always appear "Error reading System Parameters" before the interface appear.
After that, when i click the "System Parameters" tab and there were no any information displayed.
So, i would like to know if there were any way could fix this problem.
Thanks for any suggestion.
B.rgds,
Tong

Tong,
The description that you are ginving us sounds preaty much like this bug : CSCsi25913
This is the link with the informatio:
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?caller=pluginredirector&method=fetchBugDetails&bugId=CSCsi25913
HTH
Please rate this post if was helpful
Walter Solano
CCNA Voice
Cisco UCCX Specialist

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