Error message when Sync from itunes.

I have 2 TVs, both have the latest update, iTunes 8, using AE for WIFI and both streaming. Both units have been working great for over a year now.
One of the unit is now freezing up after about 1hr of use... I get this error message from iTunes when trying to Sync the unit:
"The AppleTV is not responding.
Check that any firewall software running on this computer has been set to allow communication on port 3689."
Never got this message before, trying to figure out where could I find the setting for any firewall software.???
I reset my WIFI network (WEP)
I did a soft and hard reset of the TV.
Don't know what to do any more.... Might be the unit going bad but I wanted to see if anyone had any suggestion.
Here is my setup:
iTunes 8
AE for WIFI
latest update on TV
Sys Pref> Security>firewall> allow all incoming connections
PowermacG5, 10.5.5
Streaming from the G5
Thanks.
F

Well, just talked to Applecare and they are sending a replacement unit. Looks like after over one hr of troubleshoot it is an hardware problem.
F

Similar Messages

  • HT203200 Error (-50 when sync from iTunes

    Error (-50 when sync from iTunes ???

    There countless posts on this?!  I'm in the same boat.
    PLEASE stop posting about the 3rd party or Firewall getting in the way.  Does not apply.
    I've turned off the firewall and have no 3rd party anything.
    The issue is itunes will not sync with 11.1.4 and iphone (5).
    Anyone?

  • HELP! NEW 3G Error message when syncing to itunes

    Has anyone ever seen this message? I just bought phone today, tried to sync for 1st time with just updated itunes and apple software and I get this message:
    "APPLE MOBILE DEVICE HELPER HAS STOPPED WORKING!" The iphone icon will eventually show up on the left of iTunes, but does not sync or link. I cannot click on the phone icon to adjust any settings, its as if iTunes recoqnizes it but it does not fully register. I have removed itunes and all apple software twice from my computer and have re-installed it all! Still does not work! Been on hold with Apple for support now for an hour! HELP PLEASE!!!

    That sounds like a Vista Error message to me. I've received many "stopped working" messages for different programs and it is phrased just like that when Vista is having difficulty. I would make sure that you're logged on with an account that has Admin privileges. I run Vista on one of my machines as well, and I've learned that it can be real picky about things, and admin rights is one of them when it comes to running certain programs. Sometimes simply right clicking the program and opting to "Run as Administrator" will do the trick.

  • IPod Nano error message when syncing to iTunes to update Nike+

    I am using an 8 gb iPod nano multi touch with Nike+ and when I connect it to iTunes to update Nike+ to sync my runs it continuously says "The Nike+ website is temporarily unavailable. Please try again later." This has been occuring since Nike updated their website. I have updated iTunes and still the error messages occurs. Anyone else have this issue if so is there a solution?

    I too cannot sync my iPod. I get the message "Unknown Error 13019." What the heck does this mean? Can anyone assist or provide guidance?

  • TS1286 Hello All, I am using a PC and have an iphone - has anyone gotten the error message when sync'g itunes Ox800000A?

    Hello All,
    I have lost the ability to connect to itunes to update software and apps etc., My PC is giving me an error message of Ox800000A - apple says it may be a USB port problem. Has anyone else received this error problem and if so did you fix it and how?
    The USB ports on my PC are working fine? Thanks in advance.

    Hi MarcusAH,
    Thanks for using Apple Support Communities.
    For troubleshooting on this, take a look at this article:
    iOS: Unknown error containing '0xE' when connecting to a Windows PC
    http://support.apple.com/kb/ts3221?viewlocale=fr_fr#0xE800000a
    About unknown error 0xE800000a
    When connecting your iOS device, iTunes might display an "unknown error 0xE800000a" when the contents of your lockdown directory are unusable. Do the following depending on your operating system:
    Windows XP
    Disconnect all iOS devices from your computer, and quit iTunes.
    Open My Computer from the Start menu.
    Choose Tools > Folder Options in the file browser window then click the View tab and change the "Hidden files and folders" option to "Show hidden files and folders."
    Click OK.
    Navigate to the following folder on your computer, noting that the drive letter can vary depending on which drive letter Windows starts from:
    C:\Documents and Settings\All Users\Application Data\Apple
    Move the Lockdown folder to the Recycle bin.
    Reconnect your iOS device and open iTunes.
    Windows Vista or Windows 7
    Disconnect all iOS devices from your computer, and quit iTunes.
    Open Computer from the Start menu.
    Choose Organize > Folder and search options. In the file browser window, then click the View tab and change the "Hidden files and folders" option to "Show hidden files and folders."
    Click OK.
    Navigate to the following folder on your computer:
    C:\ProgramData\Apple
    Move the Lockdown folder to the Recycle bin.
    Reconnect your iOS device and open iTunes.
    Hope this helps,
    Mario

  • I have a strane error message when syncing with itunes + i cannot access it

    Hi all,
    this is only place i thought of that might know these problems:
    1. I cannot access itunes store from itunes - it just says loading... and doesn't load anything
    2. I have an error:
    " ITunes cannot sync photos to the iPhone because the folder "My Pictures" cannot be found.
    I tried installing iTunes again and didn not help.
    Please help,
    Thanks in advance,
    Eran

    In the course of your troubleshooting to date, have you worked through the following document?
    iTunes: Troubleshooting issues with third-party iTunes plug-ins

  • ITunes Player: Error message when syncing with iTunes

    What is going on with iTunes, When I plug one end of the sync cord into my 5th Generation iPod Touch and the other end in the computers usb port, it starts to load like it's gonna sync but then it's saying The iPod "Becky's iPod" could not be synced because the sync session failed to start, Why is it giving me that? It didn't do that on Tuesday when I synced my stuff to my computer on iTunes

    Try the workaround listed here:
    http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB32032&sliceId=2&cmd=displayKC&d...
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

  • Error message when copying from Itunes to 3rd gen. Ipod

    The message says "Attempting to copy to the disk My Ipod failed. An unknown error occurred. (-69) What does this mean and what do I do about it? Ive restored my Ipod several times, am running the appropriate updated copy of everything. Help!!!

    This is the main iTunes support page
    http://www.apple.com/support/itunes/index.html
    And this is the main iPod support page
    http://www.apple.com/support/ipod/
    There is a search box over on the right to use.

  • TS2776 Can someone please help me im getting a Error message when syncing with iTunes "The iPhone "name"cannot be synced. A duplicate file name was specified"

    can some one help pleace!

    In the course of your troubleshooting to date, have you worked through the following document?
    iTunes: Troubleshooting issues with third-party iTunes plug-ins

  • I am receiving an error message when starting up iTunes: iTunes was unable to load data class information from sync services. Reconnect or try again later. (what does this mean?)

    I recently updated my iTunes to the most recent version and I am receiving an error message when starting up iTunes: iTunes was unable to load data class information from sync services. Reconnect or try again later. (Does anyone know what this means and if it is going to cause me issues?)

    http://support.apple.com/kb/TS2690?viewlocale=en_US&locale=en_US

  • ITunes displays -48 error message when syncing iPod Nano on Windows XP

    My girlfriend's mom's iPod Nano ran out of charge while jogging so she decided to charge it on her daughter's iHome. The next day she went to use her iPod but it was totally empty of all music and files. When she tried to sync it to iTunes, she received an eror message stating, "An unknown error has occurred (-48)" from iTunes and a Windows message stating that some iPod folder/file was corrupted.
    If anyone receives such a message, I was able to correct it by:
    -Plugging in your iPod to your PC
    -Ignore the error messages
    -Go to My Computer
    -Find your iPod's drive letter (ie. G:)
    -Right-click on it and select Properties
    -Go to Tools Tab >Error-checking and select Check Now
    You should be able to sync your iPod as before. I do not claim to be an expert so be warned that it may not work for you. Good luck!

    Hey ermides,
    Thanks for the question. The following resource provides information if you are receiving a -50 error message when syncing:
    iTunes displays -50 error message when syncing iPod on Windows XP - Apple Support
    http://support.apple.com/en-us/ts1539
    Thanks,
    Matt M.

  • ITunes displays -50 error message when syncing iPod on windows 7

    I am trying to sync my ipod and appears this error
    iTunes displays -50 error message when syncing iPod

    Hey ermides,
    Thanks for the question. The following resource provides information if you are receiving a -50 error message when syncing:
    iTunes displays -50 error message when syncing iPod on Windows XP - Apple Support
    http://support.apple.com/en-us/ts1539
    Thanks,
    Matt M.

  • ITunes displays -50 error message when syncing my mac

    when I sync my ipad with my mac it gives me error -50 that it can't sync.  Ideas?    Thank you.

    Hey ermides,
    Thanks for the question. The following resource provides information if you are receiving a -50 error message when syncing:
    iTunes displays -50 error message when syncing iPod on Windows XP - Apple Support
    http://support.apple.com/en-us/ts1539
    Thanks,
    Matt M.

  • Error message when connecting to iTunes says my new iPad 4 can't be connected as it requires version 10.7 or later. Surely a new iPad already has the latest version, and if it doesn't how do I get it?

    Error message when connecting to iTunes says my new iPad 4 can't be connected as it requires version 10.7 or later. Surely a new iPad already has the latest version, and if it doesn't how do I get it?

    Not the iPad - your computer must be running iTunes 10.7 in order to sync. It has nothing to do with iTunes on the iPad.
    You can download iTunes for your computer here.
    http://www.apple.com/itunes/

  • How do I fix -50 error message when syncing phoneon Windows 7?

    How do I fix -50 error message when syncing phone on Windows 7?

    Quit Mail. Back up all data.
    Triple-click the line of text below to select it, then copy to the Clipboard:
    /Library/Mail/Bundles
    In the Finder, select Go ▹ Go to Folder from the menu bar. Paste into the box that opens, then press return.
    A folder may open. If it does, move the following item in that folder to the Trash:
    UnsubMailPluginMailAppOSX.mailbundle
    You may be prompted for your password when you do this.
    Launch Mail.

Maybe you are looking for