Error message when try to create a Service Notification - IW51

Hi Everyone!
When the customer try to create a new Service Notification (IW51 transaction), they receive an customized error message: "No pricing reference material for material [item code] not able to save". The price appears on the quantity contract by through of the Condition Price. So, I checked it this condition price on the VK13 transaction and it was inputed correctly and it is valid.
Do you have any idea where can I verify what is the problem... Any tips will be welcome!
Thanks
Best Regards
Claudia Kishimoto

i don't have a dsee server in front of me at the moment to confirm but i would suspect that /usr/local/dsee/dsins1 does not exist.
Can you ls /usr/local/dsee/dsins1? Does it exist?

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com.retek.platform.exception.RetekNetworkException: Server connection failed and retries were not successful .
exception id: null
     at com.retek.platform.service.ServiceAccessor.callRemoteMethod(ServiceAccessor.java:383)
     at com.retek.rpm.app.RPMServiceAccessorProxy.remoteTransaction(RPMServiceAccessorProxy.java:24)
     at com.retek.platform.service.ServiceAccessorProxy.invoke(ServiceAccessorProxy.java:52)
     at $Proxy5.resolveRequests(Unknown Source)
     at com.retek.rpm.gui.request.RpmRequestResolver$1.getValue(RpmRequestResolver.java:60)
     at com.retek.platform.client.util.SynchronousWorker$1.run(SynchronousWorker.java:67)
     at foxtrot.AbstractWorkerThread$2.run(AbstractWorkerThread.java:49)
     at java.security.AccessController.doPrivileged(Native Method)
     at foxtrot.AbstractWorkerThread.runTask(AbstractWorkerThread.java:45)
     at foxtrot.Worker.post(Worker.java:108)
     at foxtrot.Worker.post(Worker.java:131)
     at com.retek.platform.client.util.SynchronousWorker.runSynchronousTask(SynchronousWorker.java:61)
     at com.retek.platform.client.gui.framework.FrameworkUtil.runSynchronousTask(FrameworkUtil.java:141)
     at com.retek.platform.client.gui.framework.ContentContainerImpl.runSynchronousTask(ContentContainerImpl.java:678)
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     at com.retek.rpm.gui.request.RpmRequestManager.resolve(RpmRequestManager.java:26)
     at com.retek.rpm.gui.pricechanges.PriceChangePanel.<init>(PriceChangePanel.java:95)
     at com.retek.rpm.gui.pricechanges.PriceChangeCreateWorkflow.doInit(PriceChangeCreateWorkflow.java:34)
     at com.retek.rpm.gui.RPMAbstractPage.init(RPMAbstractPage.java:164)
     at com.retek.platform.client.gui.framework.ContentSessionImpl$1.getValue(ContentSessionImpl.java:138)
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     at foxtrot.AbstractWorkerThread.runTask(AbstractWorkerThread.java:45)
     at foxtrot.workers.DefaultWorkerThread.run(DefaultWorkerThread.java:153)
     at java.lang.Thread.run(Unknown Source)
Caused by: com.retek.platform.exception.RetekNetworkException: java.rmi.RemoteException: EJB Exception: ; nested exception is:
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exception id: 1304356963275 [method=com.retek.rpm.app.core.service.RequestBrokerAppService.resolveRequests, params=com.retek.platform.service.ClientContextjava.util.LinkedHashSet]
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     at sun.reflect.GeneratedMethodAccessor77.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
     at java.lang.reflect.Method.invoke(Unknown Source)
     at org.apache.commons.beanutils.MethodUtils.invokeMethod(MethodUtils.java:282)
     at com.retek.platform.service.ServiceAccessor.callRemoteMethod(ServiceAccessor.java:300)
     ... 28 more
Caused by: java.rmi.RemoteException: EJB Exception: ; nested exception is:
     com.retek.platform.exception.RetekUnknownSystemException: com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: java.lang.reflect.InvocationTargetException
exception id: 1304356963275 [method=com.retek.rpm.app.core.service.RequestBrokerAppService.resolveRequests, params=com.retek.platform.service.ClientContextjava.util.LinkedHashSet]
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     at com.retek.rpm.app.core.service.RPMCommandExecutionService_7g9s0b_EOImpl_1033_WLStub.executeCommand(Unknown Source)
     at sun.reflect.GeneratedMethodAccessor78.invoke(Unknown Source)
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     at java.lang.reflect.Method.invoke(Unknown Source)
     at com.retek.platform.util.ForwardingProxy.invoke(ForwardingProxy.java:252)
     at com.retek.platform.util.ForwardingProxy.invoke(ForwardingProxy.java:194)
     at com.retek.platform.service.EjbServiceLocator$ServiceToEjbAdaptor.invoke(EjbServiceLocator.java:378)
     ... 34 more
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exception id: 1304356963275 [method=com.retek.rpm.app.core.service.RequestBrokerAppService.resolveRequests, params=com.retek.platform.service.ClientContextjava.util.LinkedHashSet]
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     at com.retek.rpm.app.core.service.RPMCommandExecutionServiceEjb.executeCommand(RPMCommandExecutionServiceEjb.java:114)
     at com.retek.rpm.app.core.service.RPMCommandExecutionService_7g9s0b_EOImpl.executeCommand(RPMCommandExecutionService_7g9s0b_EOImpl.java:128)
     at com.retek.rpm.app.core.service.RPMCommandExecutionService_7g9s0b_EOImpl_WLSkel.invoke(Unknown Source)
     at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:589)
     at weblogic.rmi.cluster.ClusterableServerRef.invoke(ClusterableServerRef.java:230)
     at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:477)
     at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
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     at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:473)
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     at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
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Caused by: com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: java.lang.reflect.InvocationTargetException
exception id: 1304356963275 [method=com.retek.rpm.app.core.service.RequestBrokerAppService.resolveRequests, params=com.retek.platform.service.ClientContextjava.util.LinkedHashSet]
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     ... 12 more
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exception id: 1304356963275
     at com.retek.rpm.app.core.service.RequestBrokerAppServiceImpl.resolveRequests(RequestBrokerAppServiceImpl.java:93)
     at sun.reflect.GeneratedMethodAccessor495.invoke(Unknown Source)
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     at com.retek.rpm.app.core.service.RPMCommandExecutionServiceEjb$1.doExecute(RPMCommandExecutionServiceEjb.java:94)
     ... 13 more
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     at sun.reflect.GeneratedMethodAccessor556.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at org.apache.commons.beanutils.MethodUtils.invokeMethod(MethodUtils.java:282)
     at com.retek.rpm.app.core.service.RequestBrokerAppServiceImpl.resolveRequests(RequestBrokerAppServiceImpl.java:79)
     ... 18 more
Caused by: com.retek.platform.persistence.PersistenceException: Hibernate Error
exception id: 1304356963275
     at com.retek.rpm.domain.core.persistence.PersistenceManagerImpl.find(PersistenceManagerImpl.java:91)
     at com.retek.rpm.domain.core.service.BusinessObjectServiceImpl.find(BusinessObjectServiceImpl.java:49)
     at com.retek.rpm.app.admin.service.SystemOptionsAppServiceImpl.getSystemDefaultsVO(SystemOptionsAppServiceImpl.java:28)
     ... 23 more
Caused by: net.sf.hibernate.UnresolvableObjectException: No row with the given identifier exists: com.retek.platform.bo.StringObjectId@43, of class: com.retek.rpm.domain.core.bo.DiffTypeImpl
     at net.sf.hibernate.UnresolvableObjectException.throwIfNull(UnresolvableObjectException.java:38)
     at net.sf.hibernate.impl.SessionImpl.internalLoad(SessionImpl.java:1964)
     at net.sf.hibernate.type.ManyToOneType.resolveIdentifier(ManyToOneType.java:69)
     at net.sf.hibernate.type.EntityType.resolveIdentifier(EntityType.java:208)
     at net.sf.hibernate.impl.SessionImpl.initializeEntity(SessionImpl.java:2219)
     at net.sf.hibernate.loader.Loader.initializeEntitiesAndCollections(Loader.java:319)
     at net.sf.hibernate.loader.Loader.doQuery(Loader.java:309)
     at net.sf.hibernate.loader.Loader.doQueryAndInitializeNonLazyCollections(Loader.java:138)
     at net.sf.hibernate.loader.Loader.doList(Loader.java:1063)
     at net.sf.hibernate.loader.Loader.list(Loader.java:1048)
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     at net.sf.hibernate.impl.SessionImpl.find(SessionImpl.java:3660)
     at net.sf.hibernate.impl.CriteriaImpl.list(CriteriaImpl.java:238)
     at com.retek.rpm.domain.core.persistence.PersistenceManagerImpl.find(PersistenceManagerImpl.java:86)
     ... 25 more
Thanks
saima
Edited by: 856041 on May 2, 2011 10:41 AM

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This question was solved.
View Solution.

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Hi!
The following message came when trying to create the EM Repository:
EXCEPTION_ACCESS_VIOLATION ...
Java VM: ...
C [oranl11.dll+0x4a4ba]
Environment: Windows Server 2003 R2, Oracle 11gR2 (Version 11.2.0.2.0)
The log file 'emca_repos_create_2011_03_06_11_47_59.log' finished with no errors.
What could be the problem?
Edited by: user545194 on 06.03.2011 10:51

Hi!
I have installed the newest Java version: Java SE Development Kit 6u24
on Windows Server 2003 R2, but still have the same problem, when trying to
create the EM repository.
I also cannot check Java via command prompt: java -version.
Maybe this is a security issue on Windows Server 2003?
Edited by: user545194 on 11.03.2011 00:53

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