Error message when trying to access Blackberry app World. HELP!!!!!!!!!!!

I am a first time blacberry user and i thought everything was going great, u know it takes a few days to access all the new gadget's on your phone. Well i have had my phone for months and not one time have i been able to access my app world from my phone i continually receive and error message after i input my log in information in. It is a complete waste of my monthly charges not being able to have full access to my phone. Please somebody  help me

Hi and Welcome to the Community!
With the hundreds of possibilities, it's a pity you didn't provide the actual error message that you are seeing. Please provide the complete and exact error message, including all punctuation.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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