Error message when trying to back up iPhone in iTunes

I am running the latest version of iTunes (12.1.2.27) on Windows. I have a iPhone 5s running iOS 8.3. When I connect my iPhone to my PC and select "Back up Now" under "Manually Backup and Restore" in iTunes it will start the backup but then come back and show the error message "iTunes could not back up the iPhone because an error occurred". It doesn't specify what that error is. I tried rebooting my PC and restarting my iPhone and reconnecting, but I am unable to backup my iPhone and keep getting the same error message. I suspect this might be an issue with with either iTunes 12.1.2.27 or iOS 8.3 as it started to happen after I updated both of them. Anyone have any ideas?

You can try going to iTunes with your device connected, select your device, then click view, show duplicate items

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Repair iTunes Security Permissions
Right-click on your main iTunes folder and click Properties, then go to the Securitytab and click Advanced. Use the Change Permissions... button grant to your account (or the Users group) and SYSTEM full control of this folder, subfolders and files, then tick the option to Replace permissions entries... which will repair permissions throughout the library. When complete switch to the General tab, click in the Read-only check box to clear it, then click Apply.
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Repeat with the media folder if it isn't stored inside the main iTunes folder.
If you've brought over the library from another computer you may also want to remove any "mystery" identities (S<string of dashes & digts>) that have come over from the old computer...
The images above are from Windows 7. Hopefully the system isn't too different in Windows 8.
tt2

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The issue you are experiencing is with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
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Hello Linc. These are the logs to the last attempts at up-dating iTunes.
Sep 8 18:10:59 iMac.local Software Update[1722]: SoftwareUpdate: Scan for client pid 1722 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:11:02 iMac.local Software Update[1722]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:11:04 --- last message repeated 1 time ---
Sep 8 18:11:04 iMac.local Software Update[1722]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7fd9a8cfae70 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:11:04 iMac.local Software Update[1722]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Sep 8 18:11:17 iMac.local Software Update[1722]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
Sep 8 18:11:17 iMac.local Software Update[1722]: SoftwareUpdate: Scan for client pid 1722 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:11:19 iMac.local Software Update[1722]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:11:22 --- last message repeated 1 time ---
Sep 8 18:11:22 iMac.local Software Update[1722]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7fd9a98c2090 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:11:22 iMac.local Software Update[1722]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Sep 8 18:11:39 iMac.local installd[1728]: installd: Exiting.
Sep 8 18:14:15 iMac.local Software Update[1751]: SUAppStoreUpdateController: found in cache: <none>
Sep 8 18:14:16 iMac.local installd[1757]: installd: Starting
Sep 8 18:14:16 iMac.local installd[1757]: installd: uid=0, euid=0
Sep 8 18:14:16 iMac.local Software Update[1751]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
Sep 8 18:14:16 iMac.local Software Update[1751]: SoftwareUpdate: Scan for client pid 1751 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:14:19 iMac.local Software Update[1751]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:14:21 --- last message repeated 1 time ---
Sep 8 18:14:21 iMac.local Software Update[1751]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7f9391840bf0 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:14:22 iMac.local Software Update[1751]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Sep 8 18:14:22 iMac.local Software Update[1751]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
Sep 8 18:14:22 iMac.local Software Update[1751]: SoftwareUpdate: Scan for client pid 1751 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:14:25 iMac.local Software Update[1751]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:14:27 --- last message repeated 1 time ---
Sep 8 18:14:27 iMac.local Software Update[1751]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7f93904b5c00 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:14:27 iMac.local Software Update[1751]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Sep 8 18:14:36 iMac.local Software Update[1751]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
Sep 8 18:14:36 iMac.local Software Update[1751]: SoftwareUpdate: Scan for client pid 1751 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:14:38 iMac.local Software Update[1751]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:14:41 --- last message repeated 1 time ---
Sep 8 18:14:41 iMac.local Software Update[1751]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7f93904b7340 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:14:41 iMac.local Software Update[1751]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Many thanks.
Cropper100.

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Here's an Apple Support article that pertains to your issue.
http://support.apple.com/kb/TS1583?viewlocale=en_US
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Error message when trying to back up iPhone in iTunes

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