Error message when trying to convert video

Help!
Whenever i want to try to convert a video for my iPod, an 'unknown error' (-3000) message appears.
Can anyone help me?
Thx

what do you use to convert the format,, you can try many programs that can convert any format to .mov or any other that quicktime can run,, try handbrake, you can google it, or you can also try iquirt ...

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