Error message when trying to do an update on itunes and cant connect my iphone anymore

My itunes says that i need to update it. So i click the update button but it comes up with a error message and wont update it but now i cant connect my iphone to my computer either. can someone please help me. i have restarted my phone and my computer and still nothing...

your phone is in recovery mode, which means your data is already lost. hopefuly you've been keeping regular backups

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I am continually getting this error message when trying to up-date software for: iTunes and iPhoto:The operation couldn't be completed. (NSURLErrorDomain error -1012.)

I am continually an error message when trying to up-date iPhoto and iTunes. Does anyone have any suggestions, please?

Hello Linc. These are the logs to the last attempts at up-dating iTunes.
Sep 8 18:10:59 iMac.local Software Update[1722]: SoftwareUpdate: Scan for client pid 1722 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:11:02 iMac.local Software Update[1722]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:11:04 --- last message repeated 1 time ---
Sep 8 18:11:04 iMac.local Software Update[1722]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7fd9a8cfae70 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:11:04 iMac.local Software Update[1722]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Sep 8 18:11:17 iMac.local Software Update[1722]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
Sep 8 18:11:17 iMac.local Software Update[1722]: SoftwareUpdate: Scan for client pid 1722 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:11:19 iMac.local Software Update[1722]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:11:22 --- last message repeated 1 time ---
Sep 8 18:11:22 iMac.local Software Update[1722]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7fd9a98c2090 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:11:22 iMac.local Software Update[1722]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Sep 8 18:11:39 iMac.local installd[1728]: installd: Exiting.
Sep 8 18:14:15 iMac.local Software Update[1751]: SUAppStoreUpdateController: found in cache: <none>
Sep 8 18:14:16 iMac.local installd[1757]: installd: Starting
Sep 8 18:14:16 iMac.local installd[1757]: installd: uid=0, euid=0
Sep 8 18:14:16 iMac.local Software Update[1751]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
Sep 8 18:14:16 iMac.local Software Update[1751]: SoftwareUpdate: Scan for client pid 1751 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:14:19 iMac.local Software Update[1751]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:14:21 --- last message repeated 1 time ---
Sep 8 18:14:21 iMac.local Software Update[1751]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7f9391840bf0 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:14:22 iMac.local Software Update[1751]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Sep 8 18:14:22 iMac.local Software Update[1751]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
Sep 8 18:14:22 iMac.local Software Update[1751]: SoftwareUpdate: Scan for client pid 1751 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:14:25 iMac.local Software Update[1751]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:14:27 --- last message repeated 1 time ---
Sep 8 18:14:27 iMac.local Software Update[1751]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7f93904b5c00 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:14:27 iMac.local Software Update[1751]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Sep 8 18:14:36 iMac.local Software Update[1751]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
Sep 8 18:14:36 iMac.local Software Update[1751]: SoftwareUpdate: Scan for client pid 1751 (/Applications/App Store.app/Contents/MacOS/App Store)
Sep 8 18:14:38 iMac.local Software Update[1751]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
Sep 8 18:14:41 --- last message repeated 1 time ---
Sep 8 18:14:41 iMac.local Software Update[1751]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7f93904b7340 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
Sep 8 18:14:41 iMac.local Software Update[1751]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
Many thanks.
Cropper100.

I get an error message when trying to install software update 4.2.8 "problem downloading, network connection timed out. Check network connections.

I get an error message when trying to install software update 4.2.8
"problem downloading, network connection timed out. Check network connections."
Anyone one else had this problem?

Brian-KK Sabah wrote:
I too get the same message but I the software had downloaded 100% but about half way through "processing file" the error message (.3259) Check network connections. How do I fix this?
See Here for your Error Message -3259
http://support.apple.com/kb/ts2799

Anyone else getting a timed out error message when trying to check for updates via the app store software on a desktop?

anyone else getting a timed out error message when trying to check for updates via the app store software on a desktop?

Hi, couple of things to try...
Anonymous
Post subject: NSURLErrorDomain error -1100 in OS X 10.8
If you check for software updates using the App Store in OS X 10.8 and get "NSURLErrorDomain error -1100" the problem may be with your Software Update preferences. This is particularly likely if you were using a custom Apple Software Update server. To solve the problem, quit the App Store, move the following two files (if present) to the trash, restart, and only then rerun App Store updates:
/Library/Preferences/com.apple.SoftwareUpdate.plist
/Library/Preferences/com.apple.SoftwareUpdate.plist.lockfile
http://x704.net/bbs/viewtopic.php?f=12&t=6130
I was recently trying to upgrade to mountain lion through the app store. I have unreliable Internet from a cable company whom I will not name, but we all know who they are. My Internet dropped while downloading the upgrade. Once I went through the notorious unplug the modem/router and plugged it back in to gain Internet connectivity again, I could not resume. No matter what I did, the app store kept displaying "an error occurred." I am hoping that those with the same issue read this first to save them hours of skimming through the Internet to find a solution. Here are the steps to take:
1. Make sure you have reestablished Internet connection
2. Chances are you got frustrated when you tried to resume/unpause the download and clicked the "X" to the left. If so, select the "Store" drop-down menu from the App Store and select "View My Account." There should be an option to unhide your purchase. You know what to do.
3. There is also an option to reset all warnings for buying and downloading under "View My Account." Do this, click "Done," sign out of the App Store and quit the App Store.
4. Open the Preferences in safari and select Privacy. Select "Remove All Website Data." Just do it.
5. Launch the app store and sign in.
6. Now, if you "Check for Unfinished Downloads" everything works peachy.
I hope this helps. Not much I can do for your Internet connection though.
JonEz15...
https://discussions.apple.com/thread/4697970?tstart=120

HT6147 I keep getting a error message when trying to download the update. I have charged the iPad etc

I keep getting an error message when trying to download iOS update 7.0.6. I have turned on & off. I have charged & tried connected & disconnected etc

Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch

I receive the follwing error message when trying to open my ipod touch/itunes "the itunes libary.itlfile is lockedon a lockdisk or you do not have write permission on this file. How do I resolve this problem?

I receive the follwing error message when trying to open my ipod touch/itunes "the itunes libary.itlfile is lockedon a lockdisk or you do not have write permission on this file. How do I resolve this problem?

Repair iTunes Security Permissions
Right-click on your main iTunes folder and click Properties, then go to the Securitytab and click Advanced. Use the Change Permissions... button grant to your account (or the Users group) and SYSTEM full control of this folder, subfolders and files, then tick the option to Replace permissions entries... which will repair permissions throughout the library. When complete switch to the General tab, click in the Read-only check box to clear it, then click Apply.
If you don't have the option to change the permissions then use the Owner tab and Edit... button to take ownership from an account with administrator privileges. Tick the option to Replace owner on subcontainers and objects.
Repeat with the media folder if it isn't stored inside the main iTunes folder.
If you've brought over the library from another computer you may also want to remove any "mystery" identities (S<string of dashes & digts>) that have come over from the old computer...
The images above are from Windows 7. Hopefully the system isn't too different in Windows 8.
tt2

HT1923 When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.

When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

What does this error message when I try to do updates mean? And how can I fix it? Thanks. The operation couldn't be completed. (NSURLErrorDomain error -1012.)

What does this error message when I try to do updates mean? And how can I fix it? Thanks. (The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
James
maverick 10.9.1

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Error message when trying to do software update

Im continually getting an error message when trying to update software. I'm not sure what is relevant in this information but would appreciate any help at all.
Process: Software Update [19045]
Path: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Identifier: com.apple.SoftwareUpdate
Version: ??? (???)
Build Info: SoftwareUpdate-2560000~4
Code Type: X86-64 (Native)
Parent Process: launchd [128]
Date/Time: 2011-01-13 09:43:24.817 -0500
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 377764 sec
Crashes Since Last Report: -30267
Per-App Crashes Since Last Report: 21
Anonymous UUID: 9BD40B43-082A-4C62-A888-ECA781942B28
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
Referenced from: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Reason: image not found
Binary Images:
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: iPhone, 0x05ac (Apple Inc.), 0x1297, 0x24100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0702, 0x26200000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000

Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
Referenced from: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Reason: image not found
This indicates a mucked up installation, since the SU can't find the PackageKit file. Reinstall Snow Leopard from your install disc.

Error Messages when trying to install, uninstall or run iTunes 9

I get the following error message when trying to Install iTunes:
The path C:\DOCUME~1\Frank\LOCALS~1\Temp\IXP206.TMP\iTunes.msi cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes.msi' in a folder from which you can install the product iTunes.
I search my entire computer for the file but it's not there.
Then, when I try to uninstall the iTunes and start the install from scratch I get another error:
"The feature you are trying to use is on a network resource that is unavailable"
Catch-22, I can't install or uninstall and when I try to run iTunes I get:
"The action is only valid for products that are installed"
Very frustrating but I'm stumped and I don't know how to proceed. Any help would be very much appreciated.

wooooooooo!!! got it working again!! having spent the last 6 hours..no joke six f*cking hours trying to sort it ive finally got iTunes back!!
ok here is what you need to do:
go to the link below and download the Microsoft Windows Installer CleanUp Facility.
http://www.locksleynet.com/2009/06/09/missing-itunesmsi-problem-resolved/
once you have downloaded it, install it and run it from the start menu. once its up and running remove everything to do with iTunes (so iTunes itself, quicktime, bonjour......the lot). Dont worry about removing iTunes completely, all the music is still there when it works again trust me!!
ok once you have removed everything restart your computer, im not sure if this is a must but i did it.
next download quicktime from the apple website (go to the 'downloads' tab near the top. download and install quicktime and restart your computer so the new settings are put in to place ( i think it asks you to restart anyway).
go back to the apple website, 'downloads' tab and download iTunes itself. install that bad boy and you will be up and running with all your library intact!
Hope it works for you mate!

HT1926 I received an error message after trying to install the update of itunes. Now I can't even open up my itunes. When I tried to download itunes again it showed it was already a file. Still can't get into my music. What should I do?

I received a notice to download a newer version of itunes. After starting the process of downloading I got an error message which then suggested I try to download itunes again. When I did this it showed the file was already in my system and stopped the download process. Now I can't open my itunes to play my music. What can I do to get it back?

The best discussion of resolving the issues is found in the user tip: https://discussions.apple.com/docs/DOC-6562

"Entitlements are not valid" error message when trying to sync ipa file from iTunes to iPad

Is anyone else getting this error message, "Entitlements are not valid", when trying to sync .ipa file from iTunes to iPad?
The issue I'm having is getting the ipa file that was built by the 'Adobe Flash Packager for Iphone' installed into my iPad.
So, I have a swf file that works and was able to publish it into the Android Market. I then compiled and build the same flash project with the Packager for Iphone into an .ipa file. But when I try and install this .ipa file into my iPad to do my testings, i'm getting the error message.
I would like to test my ipa file in my iPad device before submitting it to the Apple Store.
Any help would be appreciated. thank you.

Developing for iphone can be amazingly complicated and frustrating. (even before you start coding). The process of having to create a Certificate, to approving the Certificate, to Assigning the deviceIDs to the certificate, to creating the AppIDs, to creating the provisioning profiles and then creating the .p12 file... is just too tedious.
I solved the problem of the "Entitlements are not valid". The AppID i had set in the iPhone Developer Portal did not match that of the AppID i had set in the Adobe Flash CS5 -> Publish Settings. (ie. com.yourdomainname.yourappname). After I re-entered my AppID and compile, i was able to sync the .ipa file into my ipad.
I wish the error message had been a little more descriptive. Could have saved me a whole day.
I hope this helps others. But my guess is, if you don't set the 40 character device ID correctly, or the email in the signingcertificate correctly, you'll get this same generic error message.

Error message when trying to import a CD into iTunes

I get an error message when I try to import a CD into iTunes that says the disk cannot be found. I recently requested to uninstall Tune-up because I kept receiving annoying messages to purchase the software. It looks like Tune-up is deactivated, but now I can't import music. Any suggestions?

Without much to go on I think your drive is having problems. It may be something minor such as dust which could possibly be removed using a drive cleaning disc (computer supply store or CD store), or it could be an irregular error in a laser, or tracking, or loose cable, or...
One way to eliminate any iTunes possibility is if it is consistently doing this with a particular CD then try an alternative ripping tool such as XLD or Max.

Getting Error Message when trying to use Software Update in the Mac App Store...

Hello,
I was wondering if someone knows what this error message in the Mac App Store means. I am trying to run Software Update by clicking in the Apple Menu however, I am not able to see my available updates and instead get the following message on the Mac App Store:
I have tried to fix the error by deleting both the Mac App Store Caches and plist files in the user library and made sure that I am properly logged into the Mac App Store with my personal Apple ID.
What else can I do?

aayushp wrote:
I've been having the same issue. It was all fine until yesterday when I was searching for updates.
Since when have you been seeing this error message?
Last time I checked for an update was about 2 weeks ago and there were no errors reported. However, today I wanted to update iTunes to version 10.7 and decided to use the standalone installer rather than the SU version. Still, I decided to run the MAS Software Update function in order to ensure that my computer had all its software up-to-date and then I get this message. I don't think that me installing iTunes is to blame. Probably, it could be an internet connection problem on Apple's end I am still submitting a bug report to Apple.
Now one question, who is your ISP (internet service provider)? In my case I have Comcast and I am in Florida.
Thanks for your reply!

I get an error message when trying to install recommended update

I get an error message in many instances; cropping photo; editing photo; trying to caption a photo; unable to install Windows upgrade, etc.

What is the error message , which application are you using and on which OS ?
We need more details ....

Error message when trying to do an update on itunes and cant connect my iphone anymore

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