Error message when trying to edit a menu in Photoshop.

Hi,
Having a horrible time with Encore. The latest niggle is with a menu I want to edit in Photoshop.
It's a simple four button menu with a single highlight created inside Encore. It has an animated background created in the usual way. When I try to select "Edit Menu in Photoshop" I get the following error message:
"Unable to execute script at line 0. photoshop is undefined"
I've searched the internet, found no refernce. Updated all my CS6 apps, problem remains.
Any help would be appreciated.

Hello,
That is quite unusual. Usually both programs connect to each other accurately. I was even able to use and older version of photoshop (i.e. cs5) and have encore cs6 link up to it.
Is your photoshop installation in the same directory as encore? Like "Program Files > Adobe > Encore / Photoshop" Are you using the 32bit version of photoshop or 64bit version? And what about Encore?
And can you also provide a screenshot of the error?
Thanks

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