Error message when trying to get iOS 4

When I click the "Update" button in iTunes, in the Summary tab when my iPhone is plugged in, I get an error message that says "This version of iTunes (9.2.1) is the current version." (I have Mac OS 10.4.11, so that's the most current version of iTunes I can support.) But I'm not trying to update iTunes, I'm trying to update iOS. iTunes seems to have its wires crossed? I've never had this problem until recently.

Hello chindeepchow,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#3000
Resolve communication issues
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Have a nice day,
Mario

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