Error message when trying to installl an Audigy

I have a problem when trying to install Audigy SE,Error message saying "can't detect a supported product" , my motherboard ASUS P4P800 deluxe has an integrated soundcard /realtek AC97/ and the sound doesn?t work. Waht shall I do, it is umpossible to physicalt remove the soundcard, can I just remove the software or do I have to do something in the BIOS?
I hope someone has a solution for me.

Can you post up some details of which card you have? The model number for instance and perhaps the first few digits of the serial number. That'll give a full picture of which card/model you should have.
Also, are you installing a driver update or an installation CD? Did you use a CD you got with the card? It could be you're using an install that isn't meant for that card.
Cat

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