Error message when trying to log on to Desk Top Manager
I tried to log on to my Desktop manager last night and keep getting this same message.
The WIndows Installer keeps coming up and it is looking for the file "Blackberry 7130e.msi". The Blackberry that I had previous to the Curve was a 7130, but I have not had that BB for almost a year. I have used desktop manager many times since I got the Curve with no problems.
My service provider is U.S. Cellular and I have contacted them. The data tech I talked with has never heard of this problem so was unable to help.
I have completely uninstalled all versions of the desktop manager. Reinstalled the most current version and still I am getting this message when I try to open the DT Manager.
I then uninstalled 5.1. The 4. is still showing up in my list of programs when I go to the windows Install/Unistall program. I try to get rid of the 4. program and the windows installer comes up. I click on cancel and it appears that the program uninstalled. If I close Install/Uninstall and then reopen it the program is right there back on the list and has not uninstalled.
I have also searched my whole computer and the installation disk that came with the 7130 and the Curve and the file it keeps requesting is no where to be found.
I have also tried downloading the 7130e download from the BB website and I keep getting the same error message and nothing will install.
I hope you have a solution as I have spent well over 3 hours trying to fix this just so I can use this program with my phone. I am beginning to think I should have gotten an HTC Windows Mobile Device instead.
Hi and welcome to the forums!
A couple of places for you to visit: Blackberry 101 Tips & Tricks
See if this kb helps: http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB12847&slic...
I'm not sure that you saw the error msg. included in the kb, but it discusses removing .msi files from previous installations of DM. Post back and let us know how it goes.
Happy to have you here!
IrwinII
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[18 Jul 2006 17:13:10,484] INFO xmppd [org.netbeans.lib.collab.util.Worker 2] [Identity] Failed to create SSO token for jsoap
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CarinusI have posted it to your gmail account but I posting here as well just in case I got a crash on my mail client when I sent it. I got a error message for the log4j when I made the change in the conf file.
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xmppd.log
[19 Jul 2006 10:52:17,285] INFO xmppd [main] Starting XMPP Server: Version 7.1
[19 Jul 2006 10:52:20,964] INFO xmppd [main] RealmClassName com.iplanet.im.server.IdentityRealm
[19 Jul 2006 10:52:20,964] DEBUG xmppd [main] Creating realm for first time com.iplanet.im.server.IdentityRealm
[19 Jul 2006 10:52:24,293] DEBUG xmppd [main] [LDAPPool] binding as cn=dsameuser,ou=DSAME Users,o=msp
[19 Jul 2006 10:52:24,294] DEBUG xmppd [main] [LDAPPool] creating a new context
[19 Jul 2006 10:52:28,944] DEBUG xmppd [main] [FileGroupChatStorage] root dir = /var/opt/sun/im/default/db/pubsub
[19 Jul 2006 10:52:28,944] DEBUG xmppd [main] [FileGroupChatStorage] loaded /var/opt/sun/im/default/db/pubsub
[19 Jul 2006 10:52:37,322] DEBUG xmppd [main] [Identity] open called, getting user attributes names.
[19 Jul 2006 10:52:37,466] DEBUG xmppd [main] [Identity] sunIM user service attributes: [sunIMUserProperties, sunIMUserRoster, sunIMUserConferenceRoster, sunIMUserNewsRoster, sunIMUserPrivateSettings]
[19 Jul 2006 10:52:37,467] DEBUG xmppd [main] [Identity] sunIM dynamic service attributes: [sunIMProperties, sunIMPrivateSettings, sunIMNewsRoster, sunIMRoster, sunIMConferenceRoster]
[19 Jul 2006 10:52:37,467] DEBUG xmppd [main] [Identity] sunIM policy attributes: [sunIMAllowPollingAccess, sunIMAllowContactListManage, sunIMAllowAlertsAccess, sunIMAllowPollingSend, sunIMAllowChatInvite, sunIMAllowFileTransfer, sunIMAllowChat, sunIMAllowForumManage, sunIMAllowNewsManage, sunIMAllowNewsAccess, sunIMAllowForumAccess, sunIMAllowForumModerate, sunIMAllowUserSettings, sunIMAllowAlertsSend]
[19 Jul 2006 10:52:37,681] DEBUG xmppd [main] [Identity] sunPresence user service attributes: [sunPresenceEntityAccessDenied, sunPresenceEntityDevices, sunPresenceEntityDefaultAccess, sunPresenceEntityAccessPermitted, sunPresenceUserPrivacy]
[19 Jul 2006 10:52:37,682] DEBUG xmppd [main] [Identity] sunPresence dynamic service attributes: [sunPresenceAccessDenied, sunPresenceDefaultAccess, sunPresenceDevices, sunPresenceAccessPermitted, sunPresencePrivacy]
[19 Jul 2006 10:52:37,682] DEBUG xmppd [main] [Identity] sunPresence policy attributes: [sunPresenceAllowPublish, sunPresenceAllowManage, sunPresenceAllowAccess]
[19 Jul 2006 10:52:37,691] DEBUG xmppd [main] [Identity] getServiceVersion Exception: Service does not exist : SunIMService
[19 Jul 2006 10:52:37,692] INFO xmppd [main] [Identity] no old sunIMService attributes: Service does not exist : SunIMService
[19 Jul 2006 10:52:41,961] DEBUG xmppd [main] [Identity] admin role DNs: [cn=IM Administrator,o=msp]
[19 Jul 2006 10:52:41,961] DEBUG xmppd [main] [Identity] admin role DN: cn=IM Administrator,o=msp
[19 Jul 2006 10:52:41,985] DEBUG xmppd [main] [Identity] admin user DNs: []
[19 Jul 2006 10:52:42,003] DEBUG xmppd [main] [Identity] topics role DN: cn=IM News Administrator,o=msp
[19 Jul 2006 10:52:42,042] DEBUG xmppd [main] [Identity] rooms role DN: cn=IM Conference Rooms Administrator,o=msp
[19 Jul 2006 10:52:42,060] DEBUG xmppd [main] [Identity] send alerts role DN: cn=IM Allow Send Alerts Role,o=msp
[19 Jul 2006 10:52:42,078] DEBUG xmppd [main] [Identity] watch role DN: cn=IM Allow Watch Changes Role,o=msp
[19 Jul 2006 10:52:42,097] DEBUG xmppd [main] [Identity] save user settings role DN: cn=IM Allow User Settings Role,o=msp
[19 Jul 2006 10:52:43,508] DEBUG xmppd [main] [Identity] _topicsDefault: deny
[19 Jul 2006 10:52:43,509] DEBUG xmppd [main] [Identity] _roomsDefault: deny
[19 Jul 2006 10:52:43,509] DEBUG xmppd [main] [Identity] _sendAlertsDefault: allow
[19 Jul 2006 10:52:43,509] DEBUG xmppd [main] [Identity] _saveUserSettingsDefault: allow
[19 Jul 2006 10:52:43,509] DEBUG xmppd [main] [Identity] _watchDefault: allow
[19 Jul 2006 10:52:43,509] INFO xmppd [main] Loaded realm: com.iplanet.im.server.IdentityRealm
[19 Jul 2006 10:52:43,619] INFO xmppd [main] Monitoring is disabled
[19 Jul 2006 10:52:43,625] INFO xmppd [main] XMPP Server, version 7.1 Starting
[19 Jul 2006 10:52:43,670] DEBUG xmppd [main] [Archive] not loaded yet
[19 Jul 2006 10:52:43,670] DEBUG xmppd [main] [Archive] initializing archive providers
[19 Jul 2006 10:52:43,710] INFO xmppd [main] [Archive] loaded archive provider: com.iplanet.im.server.EmailIMArchive
[19 Jul 2006 10:52:43,710] INFO xmppd [main] [Archive] autoarchive=false
[19 Jul 2006 10:52:43,710] DEBUG xmppd [main] [Archive] finished loading
[19 Jul 2006 10:52:43,745] DEBUG xmppd [Timer-1] [EmailIMArchive] submit called:
[19 Jul 2006 10:52:43,973] DEBUG xmppd [main] [Disco] new key: muc new size=1
[19 Jul 2006 10:52:43,974] DEBUG xmppd [main] [Disco] new key: pubsub new size=2
[19 Jul 2006 10:52:43,974] DEBUG xmppd [main] [Disco] new key: jud new size=3
[19 Jul 2006 10:52:43,978] DEBUG xmppd [main] ServerSocketChannel on: null Port: 5269
[19 Jul 2006 10:52:44,009] WARN xmppd [main] [S2SSession] server ID = null
[19 Jul 2006 10:52:44,012] DEBUG xmppd [main] [PeerServer] connecting to peers
[19 Jul 2006 10:52:44,014] INFO xmppd [main] [Multiplex] starting on 0.0.0.0:45222
[19 Jul 2006 10:52:44,015] INFO xmppd [main] Server start completed
[19 Jul 2006 10:52:44,015] INFO xmppd [Thread-14] [NioSelectAcceptor][0.0.0.0:5269] Acceptor starting
[19 Jul 2006 10:52:44,578] INFO xmppd [Thread-15] New Multiplexor Connection started from /127.0.0.1
[19 Jul 2006 10:52:44,585] INFO xmppd [Thread-15] New Multiplexor Connection started from /127.0.0.1
[19 Jul 2006 10:52:44,586] DEBUG xmppd [Thread-16] MultiplexManager#33185374 buffered bytes: 0
[19 Jul 2006 10:52:44,588] ERROR xmppd [Thread-16] MultiplexManager#33185374 read error java.io.IOException: Connection reset by peer
[19 Jul 2006 10:52:44,589] ERROR xmppd [Thread-16] MultiplexManager#33185374 error sending BYE
[19 Jul 2006 10:52:44,589] INFO xmppd [Thread-16] MultiplexManager#33185374 exiting
[19 Jul 2006 10:52:44,590] DEBUG xmppd [Thread-17] MultiplexManager#24211360 buffered bytes: 0
[19 Jul 2006 10:52:44,596] INFO xmppd [Thread-17] MultiplexManager#24211360 HELLO received version=4.1 maxchannels=1002
[19 Jul 2006 10:52:44,597] DEBUG xmppd [Thread-17] MultiplexManager#24211360 buffered bytes: 0
[19 Jul 2006 10:52:44,606] INFO xmppd [Thread-15] New Multiplexor Connection started from /127.0.0.1
[19 Jul 2006 10:52:44,606] DEBUG xmppd [Thread-18] MultiplexManager#31447311 buffered bytes: 0
[19 Jul 2006 10:52:44,607] INFO xmppd [Thread-18] MultiplexManager#31447311 HELLO received version=4.1 maxchannels=1002
[19 Jul 2006 10:52:44,607] DEBUG xmppd [Thread-18] MultiplexManager#31447311 buffered bytes: 0
[19 Jul 2006 10:53:17,416] DEBUG xmppd [Thread-18] MultiplexManager#31447311 OPEN Payload len=8
[19 Jul 2006 10:53:17,452] DEBUG xmppd [ThreadPoolManager:default] Starting activity check; inactivity timeout=900000 now=1153299197450
[19 Jul 2006 10:53:17,453] DEBUG xmppd [ThreadPoolManager:default] Completed activity check for 0 channels.
[19 Jul 2006 10:53:17,500] DEBUG xmppd [Thread-18] useTLS : false
[19 Jul 2006 10:53:17,500] DEBUG xmppd [Thread-18] useTLS1 : false
[19 Jul 2006 10:53:17,500] DEBUG xmppd [Thread-18] useSASL : true
[19 Jul 2006 10:53:17,513] DEBUG xmppd [Thread-18] FSN : <features xmlns='http://etherx.jabber.org/streams'><mechanisms xmlns='urn:ietf:params:xml:ns:xmpp-sasl'><mechanism>PLAIN</mechanism></mechanisms><auth xmlns='http://jabber.org/features/iq-auth'/></features>
[19 Jul 2006 10:53:17,513] DEBUG xmppd [Thread-18] tlsFN : null
[19 Jul 2006 10:53:17,606] DEBUG xmppd [Thread-18] Session[null] outbound status changed from disconnected to connected
[19 Jul 2006 10:53:17,607] DEBUG xmppd [Thread-18] Session[null] inbound status changed from disconnected to connected
[19 Jul 2006 10:53:17,607] DEBUG xmppd [Thread-18] mxchnl[1] created, addr=/172.18.2.43
[19 Jul 2006 10:53:17,607] DEBUG xmppd [Thread-18] MultiplexManager#31447311 New channel 1 client address:/172.18.2.43
[19 Jul 2006 10:53:17,608] DEBUG xmppd [Thread-18] MultiplexManager#31447311 buffered bytes: 0
[19 Jul 2006 10:53:17,608] DEBUG xmppd [Thread-18] MultiplexManager#31447311 data received for channel 1 com.iplanet.im.server.MultiplexChannel@dc1f04
[19 Jul 2006 10:53:17,610] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 0] ClientSession started process()
[19 Jul 2006 10:53:17,611] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 0] Session[null] processing input
[19 Jul 2006 10:53:17,625] DEBUG xmppd [Thread-18] MultiplexManager#31447311 addRunnable: 1
[19 Jul 2006 10:53:17,625] DEBUG xmppd [Thread-18] MultiplexManager#31447311 buffered bytes: 0
[19 Jul 2006 10:53:17,728] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 0] Session[null] inbound status changed from connected to opened
[19 Jul 2006 10:53:17,728] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 0] [Session] expecting SASL support from client
[19 Jul 2006 10:53:17,728] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 0] [Session] opened.
[19 Jul 2006 10:53:17,730] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 0] [Session] Opening client session to proxy1.mrc.ac.za
[19 Jul 2006 10:53:17,732] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 0] [Session] opening outbound
[19 Jul 2006 10:53:17,737] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 0] Session[null] outbound status changed from connected to opened
[19 Jul 2006 10:53:17,737] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 0] [Session] opened outbound
[19 Jul 2006 10:53:17,744] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 0] [Session] opened.
[19 Jul 2006 10:53:17,744] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 0] Session[null] processing input
[19 Jul 2006 10:53:17,745] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 0] Session[null] processed input
[19 Jul 2006 10:53:17,745] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] ClientSession started process()
[19 Jul 2006 10:53:17,746] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] Session[null] processing input
[19 Jul 2006 10:53:17,746] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] Session[null] processed input
[19 Jul 2006 10:53:17,746] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] ClientSession finished process()
[19 Jul 2006 10:53:17,747] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 0] Session[null] processed input
[19 Jul 2006 10:53:17,747] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 0] ClientSession finished process()
[19 Jul 2006 10:53:18,074] DEBUG xmppd [Thread-18] MultiplexManager#31447311 data received for channel 1 com.iplanet.im.server.MultiplexChannel@dc1f04
[19 Jul 2006 10:53:18,074] DEBUG xmppd [Thread-18] MultiplexManager#31447311 addRunnable: 1
[19 Jul 2006 10:53:18,074] DEBUG xmppd [Thread-18] MultiplexManager#31447311 buffered bytes: 96
[19 Jul 2006 10:53:18,075] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] ClientSession started process()
[19 Jul 2006 10:53:18,075] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] Session[null] processing input
[19 Jul 2006 10:53:18,085] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] Session[null] processing request
[19 Jul 2006 10:53:18,085] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [ClientPacketDispatcher] SASLPacket detected
[19 Jul 2006 10:53:18,085] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] new packet
[19 Jul 2006 10:53:18,086] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] IS SASLAuthPacket
[19 Jul 2006 10:53:18,086] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] mechanism PLAIN
[19 Jul 2006 10:53:18,091] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] saslProvider : com.iplanet.im.server.sasl.PlainSASLProvider@135da43
[19 Jul 2006 10:53:18,092] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] requestFailed : false
[19 Jul 2006 10:53:18,093] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] saslProvider.isRaw() : false
[19 Jul 2006 10:53:18,100] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] request status : {urn:ietf:params:xml:ns:xmpp-sasl}auth
[19 Jul 2006 10:53:18,100] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] PLAIN mechanism requested
[19 Jul 2006 10:53:18,101] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Identity] Authenticating user jisolder
[19 Jul 2006 10:53:18,101] INFO xmppd [org.netbeans.lib.collab.util.Worker 2] Authenticating using Identity Server SSO
[19 Jul 2006 10:53:18,111] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] Unable to create SSOToken - the specified token might be a password.
[19 Jul 2006 10:53:18,112] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Identity] domain = mrc.ac.za
[19 Jul 2006 10:53:18,283] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Identity] getSearchBase(mrc.ac.za)=o=mrc.ac.za,o=msp
[19 Jul 2006 10:53:18,290] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Identity] domain=mrc.ac.za OrgDN=o=mrc.ac.za,o=msp
[19 Jul 2006 10:53:18,640] INFO xmppd [org.netbeans.lib.collab.util.Worker 2] [Identity] Failed to create SSO token for jisolder
[19 Jul 2006 10:53:18,641] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] request status : 0
[19 Jul 2006 10:53:18,641] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] response status : 3
[19 Jul 2006 10:53:18,646] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] Session[class com.iplanet.im.server.ClientSession null] authFailed - null
[19 Jul 2006 10:53:18,646] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] Session[null] processed input
[19 Jul 2006 10:53:18,646] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] ClientSession finished process()
[19 Jul 2006 10:53:18,676] DEBUG xmppd [Thread-18] MultiplexManager#31447311 data received for channel 1 com.iplanet.im.server.MultiplexChannel@dc1f04
[19 Jul 2006 10:53:18,676] DEBUG xmppd [Thread-18] MultiplexManager#31447311 addRunnable: 1
[19 Jul 2006 10:53:18,676] DEBUG xmppd [Thread-18] MultiplexManager#31447311 buffered bytes: 16
[19 Jul 2006 10:53:18,677] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] ClientSession started process()
[19 Jul 2006 10:53:18,677] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] Session[null] processing input
[19 Jul 2006 10:53:18,677] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] Session[null] inbound status changed from opened to closed
[19 Jul 2006 10:53:18,678] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] Session[null] outbound status changed from opened to closed
[19 Jul 2006 10:53:18,678] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] mxchnl[1] closing
[19 Jul 2006 10:53:18,679] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] MultiplexManager#31447311 channel 1 terminated.
[19 Jul 2006 10:53:18,679] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] Session[null] outbound status changed from closed to disconnected
[19 Jul 2006 10:53:18,679] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] Session[null] inbound status changed from closed to disconnected
[19 Jul 2006 10:53:18,679] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] Session[null] inbound status reset from disconnected to disconnected
[19 Jul 2006 10:53:18,680] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] Session[null] processed input
[19 Jul 2006 10:53:18,680] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] ClientSession finished process()
[19 Jul 2006 10:53:44,595] DEBUG xmppd [Timer-0] MultiplexManager#11442116 Starting activity check at 1153299224595
[19 Jul 2006 10:53:44,596] DEBUG xmppd [Timer-0] MultiplexManager#11442116 Completed activity check
[19 Jul 2006 10:53:44,625] DEBUG xmppd [Timer-0] MultiplexManager#7202313 Starting activity check at 1153299224625
[19 Jul 2006 10:53:44,626] DEBUG xmppd [Timer-0] MultiplexManager#7202313 Completed activity check
[19 Jul 2006 10:54:17,425] DEBUG xmppd [ThreadPoolManager:default] Starting activity check; inactivity timeout=900000 now=1153299256925
[19 Jul 2006 10:54:17,426] DEBUG xmppd [ThreadPoolManager:default] Completed activity check for 0 channels.
[19 Jul 2006 10:54:30,110] DEBUG xmppd [Thread-18] MultiplexManager#31447311 OPEN Payload len=8
[19 Jul 2006 10:54:30,111] DEBUG xmppd [Thread-18] useTLS : false
[19 Jul 2006 10:54:30,111] DEBUG xmppd [Thread-18] useTLS1 : false
[19 Jul 2006 10:54:30,111] DEBUG xmppd [Thread-18] useSASL : true
[19 Jul 2006 10:54:30,112] DEBUG xmppd [Thread-18] FSN : <features xmlns='http://etherx.jabber.org/streams'><mechanisms xmlns='urn:ietf:params:xml:ns:xmpp-sasl'><mechanism>PLAIN</mechanism></mechanisms><auth xmlns='http://jabber.org/features/iq-auth'/></features>
[19 Jul 2006 10:54:30,112] DEBUG xmppd [Thread-18] tlsFN : null
[19 Jul 2006 10:54:30,113] DEBUG xmppd [Thread-18] Session[null] outbound status changed from disconnected to connected
[19 Jul 2006 10:54:30,113] DEBUG xmppd [Thread-18] Session[null] inbound status changed from disconnected to connected
[19 Jul 2006 10:54:30,113] DEBUG xmppd [Thread-18] mxchnl[2] created, addr=/172.18.2.43
[19 Jul 2006 10:54:30,114] DEBUG xmppd [Thread-18] MultiplexManager#31447311 New channel 2 client address:/172.18.2.43
[19 Jul 2006 10:54:30,114] DEBUG xmppd [Thread-18] MultiplexManager#31447311 buffered bytes: 0
[19 Jul 2006 10:54:30,145] DEBUG xmppd [Thread-18] MultiplexManager#31447311 data received for channel 2 com.iplanet.im.server.MultiplexChannel@1195c2b
[19 Jul 2006 10:54:30,146] DEBUG xmppd [Thread-18] MultiplexManager#31447311 addRunnable: 1
[19 Jul 2006 10:54:30,146] DEBUG xmppd [Thread-18] MultiplexManager#31447311 buffered bytes: 121
[19 Jul 2006 10:54:30,146] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] ClientSession started process()
[19 Jul 2006 10:54:30,146] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] Session[null] processing input
[19 Jul 2006 10:54:30,147] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] Session[null] inbound status changed from connected to opened
[19 Jul 2006 10:54:30,147] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] [Session] expecting SASL support from client
[19 Jul 2006 10:54:30,148] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] [Session] opened.
[19 Jul 2006 10:54:30,149] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] [Session] Opening client session to proxy1.mrc.ac.za
[19 Jul 2006 10:54:30,149] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] [Session] opening outbound
[19 Jul 2006 10:54:30,150] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] Session[null] outbound status changed from connected to opened
[19 Jul 2006 10:54:30,150] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] [Session] opened outbound
[19 Jul 2006 10:54:30,151] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] [Session] opened.
[19 Jul 2006 10:54:30,152] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] Session[null] processing input
[19 Jul 2006 10:54:30,152] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] Session[null] processed input
[19 Jul 2006 10:54:30,152] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] Session[null] processed input
[19 Jul 2006 10:54:30,152] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] ClientSession finished process()
[19 Jul 2006 10:54:30,152] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] ClientSession started process()
[19 Jul 2006 10:54:30,152] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] Session[null] processing input
[19 Jul 2006 10:54:30,153] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] Session[null] processed input
[19 Jul 2006 10:54:30,153] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 1] ClientSession finished process()
[19 Jul 2006 10:54:30,163] DEBUG xmppd [Thread-18] MultiplexManager#31447311 data received for channel 2 com.iplanet.im.server.MultiplexChannel@1195c2b
[19 Jul 2006 10:54:30,164] DEBUG xmppd [Thread-18] MultiplexManager#31447311 addRunnable: 1
[19 Jul 2006 10:54:30,164] DEBUG xmppd [Thread-18] MultiplexManager#31447311 buffered bytes: 96
[19 Jul 2006 10:54:30,164] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] ClientSession started process()
[19 Jul 2006 10:54:30,164] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] Session[null] processing input
[19 Jul 2006 10:54:30,165] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] Session[null] processing request
[19 Jul 2006 10:54:30,166] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [ClientPacketDispatcher] SASLPacket detected
[19 Jul 2006 10:54:30,166] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] new packet
[19 Jul 2006 10:54:30,166] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] IS SASLAuthPacket
[19 Jul 2006 10:54:30,166] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] mechanism PLAIN
[19 Jul 2006 10:54:30,166] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] saslProvider : com.iplanet.im.server.sasl.PlainSASLProvider@cd83d8
[19 Jul 2006 10:54:30,166] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] requestFailed : false
[19 Jul 2006 10:54:30,166] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] saslProvider.isRaw() : false
[19 Jul 2006 10:54:30,167] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] request status : {urn:ietf:params:xml:ns:xmpp-sasl}auth
[19 Jul 2006 10:54:30,167] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] PLAIN mechanism requested
[19 Jul 2006 10:54:30,167] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Identity] Authenticating user ccarelse
[19 Jul 2006 10:54:30,167] INFO xmppd [org.netbeans.lib.collab.util.Worker 2] Authenticating using Identity Server SSO
[19 Jul 2006 10:54:30,168] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] Unable to create SSOToken - the specified token might be a password.
[19 Jul 2006 10:54:30,169] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Identity] domain = mrc.ac.za
[19 Jul 2006 10:54:30,169] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Identity] getSearchBase(mrc.ac.za)=o=mrc.ac.za,o=msp
[19 Jul 2006 10:54:30,169] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Identity] domain=mrc.ac.za OrgDN=o=mrc.ac.za,o=msp
[19 Jul 2006 10:54:30,239] INFO xmppd [org.netbeans.lib.collab.util.Worker 2] [Identity] Failed to create SSO token for ccarelse
[19 Jul 2006 10:54:30,239] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] request status : 0
[19 Jul 2006 10:54:30,239] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] [Sasl] response status : 3
[19 Jul 2006 10:54:30,243] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] Session[class com.iplanet.im.server.ClientSession null] authFailed - null
[19 Jul 2006 10:54:30,243] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] Session[null] processed input
[19 Jul 2006 10:54:30,244] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 2] ClientSession finished process()
[19 Jul 2006 10:54:30,259] DEBUG xmppd [Thread-18] MultiplexManager#31447311 data received for channel 2 com.iplanet.im.server.MultiplexChannel@1195c2b
[19 Jul 2006 10:54:30,259] DEBUG xmppd [Thread-18] MultiplexManager#31447311 addRunnable: 1
[19 Jul 2006 10:54:30,259] DEBUG xmppd [Thread-18] MultiplexManager#31447311 buffered bytes: 16
[19 Jul 2006 10:54:30,259] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] ClientSession started process()
[19 Jul 2006 10:54:30,260] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] Session[null] processing input
[19 Jul 2006 10:54:30,260] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] Session[null] inbound status changed from opened to closed
[19 Jul 2006 10:54:30,260] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] Session[null] outbound status changed from opened to closed
[19 Jul 2006 10:54:30,261] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] mxchnl[2] closing
[19 Jul 2006 10:54:30,261] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] MultiplexManager#31447311 channel 2 terminated.
[19 Jul 2006 10:54:30,261] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] Session[null] outbound status changed from closed to disconnected
[19 Jul 2006 10:54:30,261] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] Session[null] inbound status changed from closed to disconnected
[19 Jul 2006 10:54:30,261] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] Session[null] inbound status reset from disconnected to disconnected
[19 Jul 2006 10:54:30,261] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] Session[null] processed input
[19 Jul 2006 10:54:30,262] DEBUG xmppd [org.netbeans.lib.collab.util.Worker 3] ClientSession finished process()
[19 Jul 2006 10:54:43,755] DEBUG xmppd [Timer-1] [EmailIMArchive] submit called:
[19 Jul 2006 10:54:44,605] DEBUG xmppd [Timer-0] MultiplexManager#11442116 Starting activity check at 1153299284605
[19 Jul 2006 10:54:44,606] DEBUG xmppd [Timer-0] MultiplexManager#11442116 Completed activity check
[19 Jul 2006 10:54:44,635] DEBUG xmppd [Timer-0] MultiplexManager#7202313 Starting activity check at 1153299284635
[19 Jul 2006 10:54:44,636] DEBUG xmppd [Timer-0] MultiplexManager#7202313 Completed activity check
[19 Jul 2006 10:55:17,435] DEBUG xmppd [ThreadPoolManager:default] Starting activity check; inactivity timeout=900000 now=1153299316515
[19 Jul 2006 10:55:17,436] DEBUG xmppd [ThreadPoolManager:default] Completed activity check for 0 channels. -
Error message when trying to log with more than a mobile account
Hi guys,
I face a very strange and worrying problem : when I log with a mobile account against my Snow Leopard Server, it works. But when I try to log with a second mobile using fast user switching, I have a strange error message saying that I can't connect with this user "at the moment". Once I log off from the first mobile account, I can log with the second one...
It is as if it is not possible to have two or more mobile/network accounts logged simultaneously on the same client. Is this a known problem ?
Thanks for your help,
Eric.By design or not, this is a flaw, and a huge one ! I wanted to set up my home network so that each member of my family has a portable account. But this stupid design decision makes it impossible, since it makes impossible to have two or more users logged at the same time on a computer. So each time a member of my family wants to log on the family iMac, they have first to ask the previous logged member to log out !
How is that not a flawed design ? I don't even see what are the pros of that design decision ? -
Error message when trying to log in to authorize my computer?
Why will my password not work when I want to authorize my computer with Adobe Digital Editions when I can log into the forum?
And I have more or less the same problem. I can log on to the Adobe site and this forum, but I cannot get my Adobe ID to work when it comes to start reading my book. My password is wrong???
The bookstore I bought my book from is not in the list of stores, so I am not able to try to 'sign in' that way. -
Firefox 15.0.1 gives an error message when trying to log into my account @u.boisestate.edu
I'm at student at Boise State. When I try to log into my broncomail account, or when I try to access broncomail through the Firefox Mail, I get the following message.
The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept
cookies.
Cookies are not disabled, and I've not had this problem with prior versions of Firefox.
The other thing I'm noticing is that the little green circle on the tabs for Blackboard and BroncoWeb often never seem to stop spinning.If clearing cookies doesn't work then it is possible that the file <i>cookies.sqlite</i> that stores the cookies is corrupted.<br />
Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookie files like <b>cookies.sqlite-journal</b> in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.
See also:
*http://kb.mozillazine.org/The_page_is_not_redirecting_properly
*http://kb.mozillazine.org/Cookies
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
You can also try to reset Firefox:
*https://support.mozilla.org/kb/Basic+Troubleshooting -
Hi,
I ahve deleted 2 videos by mistake and was wondering if they would be on my iCloud?If they were in your camera roll and on your phone when you last backed up, they would be included in your iCloud backup. If you restored the entire backup you should recover them.
-
I get an error message when trying to email photos. It says "The email server didn't recognize your username/password combination." Yet I have reset my password and was able to log in to this Support Community. Can anybody help me?
See my answer to your previous duplicate question. What happened when you tried my answers?
LN -
I get an error message when trying to sign into the support community with another Apple id. On the <pick a username> screen I get "an account utilizing this address already exists.Only one account per email address is allowed on the Apple Support Communities" despite trying a few usernames. Anyone know how I can resolve this?
This problem has been driving me demented. The instructions that Ivan gives have partially worked for me. By following his link
"How to find out if you have multiple Apple IDs" I was able to identify that yes I did have two apple accounts using the same e mail address. One was very old that I used to use for the forum boards and one is my much more recent ID that I use for everything these days. So I changed the e mail address for the old account which is associated with these discussion boards and that's the account that I am now posting this from. However even though the two accounts now have different e mail addresses when I try to log onto the boards with my more recent main apple ID I still get all the same errors as described at the start of this thread by rodgers_j. And of course that's the one I want to use so that I only have one itunes account for everything.
So if anyone has any more hints I'd be very grateful. -
Error message when trying to download itunes.
I get error messages when trying to downlowd the new itunes for windows on my laptop. It keeps saying I am not the administrator and I am logged on as the admin?
What is the precise text of that error message, please? (There's a few different ones I can think of that you might be getting.)
-
macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
I only have 1 apple ID and the same was used to set up this early 2011 macbook pro and iPhoto app. I don't want to loose out on any photos. I tried logging out of app store and back in but no luck. PLEEAASEE HELPP!!!
This problem has been reported by quite a few forum members, who skipped the update to iPhoto 9.5.1 while running Mavericks. In that case try to purchase iPhoto again instead of updating.
After making your backup try the following:
Uninstall iPhoto by deleting it from the applications folder, but do not empty the Trash.
Launch the App Store, click the "Store" menu, and sign in with your AppleID.
Open the main page of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support, as Niel pointed out: http://www.apple.com/support/mac/app-store/contact/ -
We get an error message when trying to download in-app purchases on the iPad using an iTunes card. This worked on other ipads. Just not this particular one.
We have tried deleting and re-installing the apps and attempting the in-app purchase again. Still get error messages. Any suggestions?hello Mac.INXS, please [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] & [[Delete cookies to remove the information websites have stored on your computer|cookies from mozilla.org]] and then try logging into AMO again.
-
Exit code 20 error message when trying to install Master Collection 5.5. Please assist.
I get Exit code 20 error message when trying to install Master Collection 5.5. Please assist.
Installation and launch log errors | CS5, CS5.5, CS6, CC -
https://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html -
I receive an error message when trying to link my iMessage account to my Apple ID. My phone syncs fine, just my Macbook doesn't work. Same issue with Facetime.
HI,
In effect this is a DNS block.
You can do it.
You need to be in an Admin Mac User Account that has non blank password.
Go to the Applications/Utilities folder and open Terminal.
You should see your shortname (the one under the Little House icon) followed by the $ symbol
Copy and paste the bold text below into Terminal after the $ symbol.
sudo pico /etc/hosts
This will load the file "hosts" into and editor that works in Terminal.
Use the arrow keys to get to the line with Verisign in it.
Now type the # symbol and it will be added in front of the character that is highlighted.
The # symbol is either Shift +3 or ALT+ 3 depending on your keyboard layout
Now use CTRL and O keys together.
This Saves the changes.
Quit Terminal.
10:02 PM Wednesday; May 1, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
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