Error message when trying to use media players on new T500 ( drivers? Other?)

Getting error messages when trying to use Windows Media Player or InterActual DVD player to play DVD or play Audio files.
Downloaded latest audio & Video drivers from Lenovo site , Windows XP 3 patch and latest apps from Win MP and InterActual...
Any further ideas?   Help? :-)

Hello,
Thank you Community Members for providing a troubleshooting tip. It is very much appreciated.  First, you want to make sure that your system meets the minimum requirements, which can be viewed at the link below:
VCAST Media Manager Specs
Next, uninstall the VCAST application and reboot your computer. 
Then, disable your firewall and antivirus program and download the VCAST Media Manager application again, which can be found at the web link below:
VCAST Media Manager
If you are still having trouble with this service, it will be necessary to contact our Technical Support team directly. Please call 1-800-922-0204, option 3, from an alternate phone and be in front of your computer if you need to call.
Thank you.
KellyW@VZWSupport

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