Error message when trying to view PDF files online

When attempting to view pdf files I get the following error message:
There is a problem with adobe acrobat/reader. If it is running, please exit and try again. (507:507) Per instructions found in the forum, I have reinstalled and made sure that the box for viewing pdfs online is checked. I am still getting the error message.

Please let me know the following:
1. The version of Adobe Reader on your system. You can get the same by clicking on Help > About Adobe Reader.
2. The OS you are working on.
3. The browser being used to render the PDF.
Thanks
Ankit

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