Error message when validating serial number in editor

Got PSE 12 yesterday (windows 8) and went into the editor tonight - asked to sign in with my Adobe id, but keeps saying i need to connect to the web (which i am) - is this a known issue?  Says i only have 7 days to validate....................

Hi sfield,
Please restart your machine and try the workarounds mentioned on the following link:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Hope this solves your problem!!
-Shikha

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