Error message while closing mobile sales on a vpn-connected notebook

Hi!
We're working with Mobile Sales 4.0 on laptops with WinXP ...
When our field service stay connect via vpn with the central server sometimes it happens that an error-message pop up if Mobile Sales shall be closed. The text is "this program is used to host and to initialize the UF F found a problem ...". What does this text mean? What is "UF"? Why raises this error?
Thanks a lot in advance for your help!
Best regards,
Ingo

Hi Paul!
Sorry. No note. It was a ...
0000000012  Individual solution without a specific SAP Note.
If you need the zip (1.6 mb) please call me at
ISchmoekel [at] nordIT [dot] de
Best regards,
Ingo
Here's the complete text from sap:
Dear Ingo,
Can you please ensure that the following Dlls in the machine are
registered:
1. Register all the Dlls and ocx files available in
<<Installation directory>>\Sap\Mobile\bin directory.
2. Register the dlls and ocx files available in
<<Installation directory>>\Sap\Mobile\3rd_party directory.
3. Register the sfabol.dll and msa.dll. It will be available under
<<Installation directory>>\Sap\Mobile (or in the sub-directories
based on how settings are at your end.
But before doing the same, please ensure that you
unregister the other Dll first.
As you are aware, the starting application is UFContainer.exe. The same
requires the following Dlls/OCX to be registered:
1. sfabof.dll
2. scrrun.dll in C:\winnt\system32 directory
3. ErrComp.dll
4. UFCore.dll (based on the IE Version)
5. ACTBAR.OCX
6. MSCOMCT2.OCX
7. comdlg32.ocx
8. SSLSTBAR.ocx
9. MSCOMCTL.ocx
Can you please ensure that the above are indeed registered in your case
Some of the above exists in C:\winnt\system32 directory.
Please test again, after you did the above!
If this could not help you, pls try the following:
This solution will only work with laptops/Tablet PC running IE6.0
Please check the IE version before trying to apply these changes
Here are the steps necessary to carry out the changes:
1. Download the zip file attached with the OSS and copy it into a
temporary folder Eg. C:\ForDelete
2. Unzip the contents in the same folder.
3. Locate the installed bin path of the Mobile application. Usually it
will be C:\Program File\SAP\Mobile\bin
This folder will have lots of dlls.
4. Copy
UnregisterUIF.bat
RegisterUIF.bat
in
C:\Program File\SAP\Mobile\bin and in
C:\Program File\SAP\Mobile\bin\IE60
run UnregisterUIF.bat from both the folders
5. Copy the following files
UFStorage.dll
UFIContainer.dll
UFIControls.dll
C:\Program File\SAP\Mobile\bin and in
C:\Program File\SAP\Mobile\bin\IE60
run UnregisterUIF.bat from both the folders
5. Copy the following files
UFStorage.dll
UFIContainer.dll
UFIControls.dll
UFICoreInt.dll
UFIPlugins.dll
UFITypes.dll
MobileClient.exe
UFTools.exe
into the folder C:\Program File\SAP\Mobile\bin\
Run RegisterUIF.bat
6. Copy the following files
UFCoreIE60.dll
UFControlsIE60.ocx
UFFrontendIE60.dll
into the folder C:\Program File\SAP\Mobile\bin\IE60
Run RegisterUIF.bat
7. Start the mobile client and verify if the crash at that scenario
is fixed.
8. If everything works fine delete the Temp folder with the Zip file.

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