Error message while installing QT for Windows 7.1.3

Question

While installing Quicktime I get the message:
Error reading from file: C:\Program Files\Quicktime\QTSystem\QTJava.zip. Verify the file exists and that you can access it.
Abort Retry Ignore
I checked the directory and the file is there. Clicking Retry does not seem to help. If I Ignore the installation proceeds but the player doesn't work properly. I have to Abort installation for now.

Answer 1

let's try getting a QuickTime 7.1.3 installer log to the Apple Engineers for a look.
first, doublecheck that all itunes and quicktime has been removed from the PC as per:
Removing iTunes and QuickTime for Windows
now download and save a copy of the standalone QT 7.1.3 installer to your hard drive:
Quicktime 7.1.3 Installers … get the one that doesn’t mention iTunes
1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop QuickTimeInstaller.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:
/l*v C:\log.txt
4. Hit return.
5. The installer will create a log file:
C:\log.txt
Find that file and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of QuickTime you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing
(probably best to explicitly mention that you're attaching a QT log, too. most of the logs Roy gets through that channel are iTunes logs.)